CONFERENCE SERVICES ATTENDANT (FULL TIME)

$38,480 - $39,520/Yr

FLIK Hospitality Group - Ridgewood, NY

Part-time,Full-time

Ridgewood, NY

Food Services and Drinking Places

About the position

The Conference Services Attendant is responsible for ensuring that all meeting rooms and public areas of the facility are maintained to the highest professional standards. This role involves preparing rooms for events, providing excellent customer service, and maintaining communication with clients and team members to ensure all meeting requirements are met.

Responsibilities

• Moves and places tables, chairs, and supply linens for each event in the conference center.
• Supplies and sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Assists with conference room readiness to ensure rooms are equipped with proper materials (pens, pads, handouts, event packages, etc.).
• Refreshes rooms between meetings.
• Provides prompt and detailed service as scheduled by management or by request.
• Maintains consistent phone and email communication with clients, guests, team members, and support departments.
• Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
• Communicates with co-workers and service partners to ensure updated information is shared.
• Provides recommendations to planning managers regarding appropriate room setups.
• Collaborates to identify solutions for unique setup challenges.
• Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
• Assists with basic audio visual equipment, as needed.
• Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.
• Performs other duties as assigned.

Requirements

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Benefits

• Commuter assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance