Conference Center Receptionist

$45,760 - $45,760/Yr

Rapport Guest Services - Salt Lake City, UT

Full-time - Entry Level

Salt Lake City, UT

Accommodation

About the position

The Conference Center Receptionist (Guest Services Agent) is responsible for creating a welcoming and professional environment for clients, executives, and staff at the Conference Center. This role serves as the first point of contact for visitors, ensuring they feel comfortable and are directed to their appointments. The Receptionist will also maintain public event spaces and assist with various administrative tasks to support the overall operations of the Conference Center.

Responsibilities

• Establish a warm and welcoming atmosphere for clients and visitors.
• Answer telephones in a friendly and professional manner, taking accurate messages.
• Manage activity in the internal visitor processing system.
• Communicate requests to internal support departments such as maintenance and IT.
• Prepare and submit daily reports to appropriate recipients.
• Greet and direct clients to designated meeting rooms.
• Work closely with the Conference Center team on event execution.
• Assist in conference room readiness inspections and reset rooms between meetings.

Requirements

• 2 years of customer service experience required.
• 1 year of front desk experience preferred.
• Mid-level administrative experience in a hospitality or corporate environment.
• Strong organizational skills and ability to multitask.
• Excellent communication skills, both oral and written.
• Basic computer skills and knowledge of office technology.

Nice-to-haves

• Experience with multi-line phone systems.
• Familiarity with hospitality standards and practices.

Benefits

• Health savings account
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance
• Referral program
• Retirement plan