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Hyatt - Vail, CO

posted 2 months ago

Part-time,Full-time - Entry Level
Vail, CO
Accommodation

About the position

The Concierge at Grand Hyatt Vail plays a crucial role in enhancing the guest experience by providing exceptional service, answering inquiries, and making detailed reservations. This position is highly visible and requires a deep knowledge of hotel services, local events, and transportation options, ensuring guests have a memorable stay at the resort.

Responsibilities

  • Answer guest questions and provide directions.
  • Make detailed reservations and recommendations for guests.
  • Engage in casual conversations with guests to enhance their experience.
  • Maintain knowledge of hotel services, local events, and transportation options.

Requirements

  • Desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills.

Benefits

  • Free meals in the colleague cafeteria for every shift worked
  • Free parking on-site
  • 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
  • Discounted & Complimentary hotel room nights
  • Medical, Dental, Vision Insurance (Full-Time colleagues)
  • Flexible Spending Account (Full-Time colleagues)
  • Retirement Savings Plan
  • Basic Life Insurance
  • PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
  • Opportunities to work around the world with Hyatt Hotels and Resorts
  • Annual End of Season Ski Pass Bonus
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