Toledo Complex - Concessions Manager

Legends Global•Toledo, OH

15h•Onsite

About The Position

The Toledo Complex includes the Huntington Center and the Glass City Center, and this role provides support across both locations. Under the direction of the Director of Food & Beverage, this individual is responsible for supporting all concessions operations, including service execution, daily operations, staff management, and inventory standards for food and beverage functions throughout the facilities. This role is also responsible for inventory control with a strong emphasis on forecasting and production needs.

Requirements

1 to 2 years’ related experience and/or training.
Previous management experience in a similar venue.
ServSafe Manager Certification
ServSafe Alcohol Certification
ServSafe Allergen Certification
Demonstrated ability to control costs, generate increased revenue and manage accounts payable/receivable and financial reporting.
Strong written, verbal and interpersonal skills.
Ability to navigate constant change.
Ability to function in a fast-paced, team-oriented environment.
Ability to train workers in preparation and cooking food to ensure high quality, efficient and profitable food service.
Ability to manage several direct reports.
Must be able to pass a background/credit check

Nice To Haves

Bachelor's Degree (BA) from four-year college or university, desired.
Experience working with Excel, Word, and Outlook Microsoft 365, preferred.

Responsibilities

Supervise concessions employees in the preparation and service of food and refreshments, as well as clean-up.
Assist in the training of concessions employees engaged in preparing and cooking food to ensure high quality, efficient and profitable food service.
Create a positive customer experience and maintain a pleasant attitude when working with staff and customers.
Purchase concessions product, according to anticipated demand and familiarity with public taste in food and beverages.
Determine the menu and price.
Direct food storage, preparation, and serving of retail products by workers at concession stands.
Tabulate receipts and balance accounts and generate reports for Finance as needed.
Inventory all products located in concession stands on hand at the end of each day or other designated period.
Work within guidelines for food and labor costs.
Comply with Corporate initiatives, Health Department and ABC regulations.
Schedule team using ABIMM for events and day work as needed.
Staff and manage team working at Huntington Center & Glass City Center.
Work extended and/or irregular hours including nights, weekends and holidays, as needed.
Directly supervise all employees in concessions.
Carry out supervisory responsibilities in accordance with Legends Global policies and applicable laws.
Interview, hire, and train employees.
Plan, assign, and direct work.
Appraise performance.
Reward, discipline employees in conjunction with Human Resources.
Address complaints and resolve problems.