About the position
The Compliance Manager, Testing will be responsible for the execution of independent testing and risk identification to ensure compliance with consumer protection laws and regulatory requirements as well as the Companies policies and procedures. This key contributor will assist in the development and maintenance of a strong compliance testing team to identify and report on associated consumer credit risks. The Compliance Manager, Testing will complete all phases of compliance testing including planning, scripts, scope, execution and reporting to business owners and other stakeholders. This role will create and retain well-documented test work papers and reports related to risks, root cause analysis, and potential corrective action. The role also necessitates effectively monitoring, testing, and validating policies, procedures, controls, and processes, and facilitating timely and effective communication.
Responsibilities
- Perform all testing phases of the compliance review process, with little oversight, to assure compliance with complex policies, processes, and associated consumer protection laws and regulations.
- Provide in-depth, objective, and accurate compliance analysis and high-quality supporting test reports, workpapers, and documentation.
- Review processes and controls, identify risks, and effectively recommend risk-based improvements as needed in conjunction with applicable legal and regulatory requirements.
- Mentor, coach, and develop less experienced or new compliance colleagues to foster a collaborative and strong testing team.
- Maintain strong knowledge of consumer lending, credit, financing and leasing compliance regulations (both State and federal), industry standards, and regulatory best practices.
- Assess the design and effectiveness of controls implemented to mitigate the applicable consumer compliance risks.
- Collaborate with various levels across the business to build relationships and have a strong understanding of the business units and processes to resolve control weaknesses and identified risks.
- Effectively communicate the testing scope, approach, results, and actions to the business lines, executive team, and other stakeholders.
- Help to coordinate requested materials for internal or external audit and regulatory compliance examinations as requested.
- Assist the Testing and Monitoring Compliance Director and team with other tasks as needed.
Requirements
- 7+ years of professional work experience in consumer regulatory compliance, internal audit, compliance testing, or risk management
- Bachelor's degree. Four additional years of directly related legal, or compliance risk may be considered in lieu of Bachelor's Degree
- Strong knowledge of applicable State and federal consumer compliance regulations and laws (e.g., TILA, FCRA, SCRA, MLA, TCPA, UDAAP)
- Advanced Microsoft Office skills including Word, PowerPoint, and Excel
- Experience with SQL queries a plus
- Strong verbal and written communication skills
- Interest in technology, consumer finance, and improving consumer credit products
- Ability to issue-spot, investigate and identify root cause, and problem-solve
- Exceptional judgment, analytical skills and keen attention to detail required
- Ability to collaborate cross-functionally with, and communicate complex regulations to business partners
- Team player with the ability to balance competing priorities and work in a fast-paced environment
Nice-to-haves
- Ability to build SQL reports and queries a plus
- Bilingual English and Spanish
Benefits
- Competitive Compensation!
- Paid Time Off
- 401K Matching
- Medical, Dental, and Vision Benefits
- High-growth organization with advancement opportunities
- Diverse, Collaborative, & Fun Work Environment
