This role is responsible for managing the Mortgage Banking’s Quality Assurance (QA) program and coordinating loan file collection for audits or examinations. The specialist will assemble and provide necessary files and/or documentation for QA reviews, analyze the cause of errors, and communicate findings to department staff. They will also perform internal quality assurance reviews of files tested by external vendors and develop internal QA reviews to ensure compliance with federal and state laws, agency and client guidelines. The position involves preparing reports of findings, maintaining records, and participating in the review of policies and procedures for continuous quality improvement. The specialist will also execute assigned responsibilities by the Compliance Control Manager, including special projects.
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Job Type
Full-time
Career Level
Mid Level