Compliance Brokerage Agent

U.Springfield Gardens, NY
Onsite

About The Position

Purpose of Job To perform the operational tasks related to the Company’s Customs Brokerage services product. The duties include all tasks related to Customs clearance at the desk level, including Customs entry, clearance follow up with Customs & Border Protection (CBP), and other Partner Government Agencies (PGA), such as Food & Drug Administration (FDA), Consumer Product Safety Commission (CPSC), Department of Transportation (DOT), Environmental Protection Agency (EPA), and others as needed.

Requirements

  • Computer skills, including Microsoft Office knowledge is required
  • Ability to effectively communicate verbally and written in English
  • Must be highly organized, self starter, team player
  • Knowledge of the Harmonized Tariff Schedule (HTS), Customs regulations, and PGA regulations related to FDA, FCC, DOT, EPA, etc.

Nice To Haves

  • Customs Certified Specialist status under the National Customs Broker & Forwarders Association
  • Experience using the Cargo Wise Customs clearance application
  • Industry experience is extremely useful in determining success in this position.

Responsibilities

  • Customs clearance processing for local and assigned HUB accounts
  • Follow up on all Customs and PGA clearances
  • Communicate with clients related to entry; this responsibility involves managing a large volume of e-mails and phone calls
  • Communication with vendors related to issues required to providing client services.
  • Provide notification to Supervisors, Managers, and Corporate Trade Compliance Group (CTCG) as applicable for issues which require escalation such as Customs or PGA holds, CBP or PGA exams, and any written notices received from CBP or a PGA
  • Compliance with all Import Brokerage Standard Operating Procedures (SOP) statements which relate to the desk level work for Import Brokerage as issued and monitored by local Management and CTCG
  • Compliance with all Company Security policies
  • Compliance with all applicable government laws and regulations as pertaining to work performed

Benefits

  • Medical Plan including Prescription
  • Dental Plan
  • Vision Care
  • Flexible Spending Account (FSA) Medical
  • Dependent Care Flexible Spending Account
  • Limited Purpose Flexible Spending Account
  • Health Savings Account (HSA)
  • Life insurance (1½ times annual salary up to a maximum benefit of $50,000)
  • Supplemental life insurance
  • Long term disability (LTD) coverage
  • Accidental death and dismemberment (AD&D) coverage
  • Paid Time Off (PTO)
  • Paid Holidays
  • 401(k) Plan (current employer match .50 cents for each employee dollar)
  • Student Loan Assistance
  • Tuition Reimbursement
  • Wellness Day
  • Hospital Indemnity Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Commuter Benefits – Parking and Transit
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service