Compliance Brokerage Agent

U.•South San Francisco, CA

About The Position

Purpose of Job To perform the operational tasks tied to the Company’s Customs Brokerage services product. The duties include all tasks related to Customs clearance at the desk level, including Customs entry, clearance follow up with Customs & Border Protection (CBP), and other Partner Government Agencies (PGA), such as Food & Drug Administration (FDA), Consumer Product Safety Commission (CPSC), Department of Transportation (DOT), Environmental Protection Agency (EPA), and others as needed.

Requirements

High school graduate or GED equivalent
Computer skills, including Microsoft Office knowledge is required.
Must be highly organized, and able to communicate effectively (written and verbal) in English
The position requires knowledge of the Harmonized Tariff Schedule (HTS), Customs regulations, and PGA regulations related to FDA, CPSC, DOT, EPA, etc.

Nice To Haves

Certified Customs Specialist through the National Custom Brokers & Forwarders Association
Experience in using the Cargo Wise Customs clearance application
Self starter, team player, ability to work in a fast paced environment
The position requires knowledge of the Harmonized Tariff Schedule (HTS), Customs regulations, and PGA regulations related to FDA, CPSC, DOT, EPA, etc. Industry experience is extremely useful in determining success in this position.

Responsibilities

Customs clearance processing for local and assigned HUB accounts
Follow up on all Customs and PGA clearances
Communicate with clients related to entry status; this responsibility involves managing a large volume of e-mails and phone calls
Communication with vendors related to issues in carrying out clearance services.
Provide notification to Supervisors, Managers, and Corporate Trade Compliance Group (CTCG) as applicable for issues which require escalation such as Customs or PGA holds, CBP or PGA exams, and any written notices received from CBP or a PGA
Compliance with all Import Brokerage Standard Operating Procedures (SOP) statements which relate to the desk level work for Import Brokerage as issued and monitored by local Management and CTCG
Compliance with all Company Security policies
Compliance with all applicable government laws and regulations as pertaining to work performed
Perform that work as may be assigned by department management

Benefits

Medical Plan including Prescription
Dental Plan
Vision Care
Flexible Spending Account (FSA) Medical Flexible Spending Account Dependent Care Flexible Spending Account Limited Purpose Flexible Spending Account
Health Savings Account (HSA) Health Savings Account when enrolled in Cigna High Deductible Health Plan (HDHP)
Life insurance (1½ times annual salary up to a maximum benefit of $50,000); Supplemental life insurance (at the expense of the employee); Long term disability (LTD) coverage; Accidental death and dismemberment (AD&D) coverage
PTO begins to accrue for eligible new hires on their first day of employment with the Company, subject to the accrual cap.
Newly hired employees are entitled to all mandatory and optional/shift holidays that remain for the calendar year. A newly hired employee who begins employment after January 1 of the calendar year is not entitled to more than ten (12) paid holidays for that calendar year.
401(k) Plan (current employer match .50 cents for each employee dollar) subject to the current vesting schedule.
Eligible for student loan assistance after three (3) months of continuous employment, pending verification. Company monthly contribution of $437.50, not to exceed an annual contribution of $5,250.00. Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year.
Eligibility for Tuition Reimbursement is three (3) months of continuous employment. Reimbursement is limited to $5,250.00 per employee per calendar year. Any eligible employee participating in both Student Loan Assistance Program and Tuition Reimbursement Program is subject to a total maximum annual amount of $5,250.00 for both programs combined for the calendar year.
Eligible for one (1) Wellness Day for an annual physical exam per year subject to submission of required documentation.
Voluntary Benefits Hospital Indemnity Insurance Accident Insurance Critical Illness Insurance
Commuter Benefits – Parking and Transit