Competitive Intelligence Manager

Torq

22h•Remote

About The Position

The AI SOC market is moving fast and the competition is watching us just as closely as we’re watching them. As Torq’s Competitive Intelligence Manager, you are the eyes and ears of the organization, transforming a multitude of market signals into the strategic advantage that keeps our GTM one step ahead. You will own competitive intelligence, ensuring that it accurately reflects AI SOC competitors’ capabilities and anticipates movements so that our Sales, Product, and Leadership teams are never caught off guard.

Requirements

5+ years of B2B competitive intel management experience, ideally within cybersecurity and/or high-growth startups
Track record of building and scaling comp intel programs, including gathering inputs, synthesizing findings, and presenting recommendations to leadership
Strong project management skills and proven ability to collaborate cross-functionally with minimal supervision
Excellent written and verbal communication, especially in interviewing customers and crafting persuasive, authentic narratives
Exceptional at finding creative means of surfacing competitive information

Nice To Haves

Hands-on experience with leading competitive intelligence platforms such as Crayon, Klue, and Gong for deal-level competitive insights
Comfort engaging with senior executives and external audiences
Passion for cybersecurity and fluent in enterprise software buyer process
Bachelor’s degree in Marketing, Communications, Business, or related field

Responsibilities

Manage Competitive Intelligence: Gather competitive intelligence from all available sources, including analyst reports, news wires, competitor communications, customer reviews, partner conversations, field intelligence, and AI-assisted tools (e.g., Crayon, Klue). Maintain battlecards for Tier 1, 2, and 3 competitors in the AI SOC market. Anticipate competitor movement, especially for Tier 1, and proactively brief stakeholders and leadership as we continuously pressure-test and sharpen our own strategy. Conduct deep-dive SWOT analyses and build structured frameworks that map competitor features, pricing models, and opportunities.
Enable Global Sales: Continuously update competitive battlecards, including crisp “What to Say” guidance, so that sales have the right words for every competitive scenario, from first call to final selection. Communicate latest findings to global sales and sales engineers. Anticipate and proactively answer questions that sellers face in competitive evaluations, and be the SME who can jump on a live deal call at a moment’s notice to tilt the balance in Torq’s favor. Organize structured win/loss interviews with buyers and partner with sales leadership in field debrief sessions, to deliver key insights to Product Marketing for messaging refinement.
Prove Cross-Functional Impact: Synthesize key competitive intelligence findings into coherent presentations to leadership across Marketing, Sales, Customer Success, and Product. Partner with Product Management to translate competitive gaps and whitespace opportunities into informed roadmap decisions that ensure the Torq AI SOC Platform evolves faster than the competition can follow. Track competitive win rate as a fundamental KPI, measure the impact of your CI program on revenue outcomes, and continuously refine the program to demonstrate compounding business value.