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Community Program Coordinator, Intermediate (Pinal and Pima County) - 608211
Northern Arizona University - Flagstaff, AZ
posted 8 days ago
About the position
The Community Program Coordinator, Intermediate will coordinate an AmeriCorps Seniors Program, specifically the Foster Grandparent Program, in Pima and Pinal County, focusing on Tucson, Casa Grande, and Eloy, for NAU's Center for Service and Volunteerism. The Foster Grandparent Program engages low-income senior volunteers, age 55 and older, to serve in schools, Head Start Centers, or other agencies serving children. Foster Grandparents volunteer one-on-one or in small groups with children who need extra support to succeed. Foster Grandparent volunteers receive a stipend of $4.00 an hour, recognition, and other benefits. This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare. The position is grant funded and subject to availability of funding.
Responsibilities
- Recruit, select, support, retain, monitor, and recognize AmeriCorps Seniors volunteers to meet program goals and within policy.
- Review partner agency and volunteer applications, screen applicants for positions.
- Introduce new volunteers to partner agency staff.
- Act as a liaison with AmeriCorps Senior volunteers, program partners, staff, and funders in facilitating program objectives.
- Represent the Center for Service and Volunteerism at AmeriCorps Seniors meetings, conferences, and other events.
- Assist in the development of program content; monitor program metrics and performance; maintain operation of the program locally.
- Responsible for spending within allocated local budget for program expenditures; advise supervisor if a need arises for additional funds.
- Contribute to the development of program policies and standards.
- Train and advise volunteers, participants, external stakeholders or constituents, and/or community partners on program guidelines and details.
- May supervise or oversee student or temporary employees.
- May be responsible for coordination of events, service projects, and/or recognition in relation to program(s).
- Establish and maintain partnerships and connections with community stakeholders and organizations.
- Distribute, collect, and process applications, forms, and documents related to the programs.
- Field questions from partners and volunteers, providing problem solving and technical assistance with issues as they arise.
- Prepare reports and records on program activities, progress, status, or other special reports to supervisor.
- Ensure program compliance with all applicable university, state, federal, or other laws, rules, regulations, and guidelines.
- Maintain records of program participants and program data, which may include inputting or updating data in a database.
- Act as main point of contact for program participants and other program stakeholders or constituents, including telephone and email communications; answer questions regarding the program; provide conflict resolution, if needed.
- Research, summarize, and analyze information regarding program participation; calculate statistics and compile data to prepare special and/or recurring reports.
- Plan and lead monthly in-service training events for the volunteers including identifying and inviting speakers, securing a location, and communicating details to attendees.
- Orient new partner sites and perform annual site visits.
- Organize special events, including but not limited to, volunteer recognition celebrations and fundraising events.
- Promote AmeriCorps Seniors positions with a variety of recruitment, marketing, and outreach strategies.
- Develop, compile, and write communications and promotional literature for distribution such as newsletters, brochures, flyers, or social media posts.
- Deliver presentations to communicate information about the program(s).
- Other duties as assigned.
Requirements
- Bachelor's degree in relevant field.
- 2-4 years of relevant experience.
- Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
Nice-to-haves
- Bilingual (English/Spanish).
- Experience with AmeriCorps Seniors programs.
- Experience working with older adults.
- Experience working with volunteer programs.
Benefits
- Generous health, dental and vision insurance.
- Participation in the Arizona State Retirement System.
- Paid vacation and 10 holidays per year.
- Tuition reduction for employees and qualified dependents.
