Northwell Health - Briarcliff Manor, NY

posted 7 days ago

- Entry Level
Briarcliff Manor, NY
Hospitals

About the position

Assists in the preparation of medications under the direct supervision of a licensed Pharmacist. Assists in maintaining records and reports, and managing inventory.

Responsibilities

  • Initiates the patient intake process.
  • Creates, updates, and maintains patient records (demographics, allergies, medication history, and insurance information) in pharmacy software system while utilizing the Health System's electronic medical record platforms.
  • Provides patient-centric customer service in-person, over the phone, and through written communication.
  • Communicates with patients and healthcare providers to facilitate filling prescriptions, resolve patient-specific issues, and coordinate medication deliveries, as needed.
  • Defers escalations and clinical questions regarding prescriptions, drug information, and/or health matters to licensed Pharmacist.
  • Navigates insurance plans and bills appropriate third-party payors.
  • Utilizes knowledge of overrides, codes and manual billing. Addresses and resolves payor rejections.
  • Operates point-of-sale cash register system according to policies and procedures while ensuring positive customer experience.
  • Assists licensed Pharmacist in the non-clinical (non-judgmental) aspects of preparing medications by accurately filling, packing, labeling, and stocking medications according to established policies and procedures.
  • Complies with Food and Drug Administration (FDA) mandates and self-imposed manufacturer restrictions on particular drugs, as applicable, including Risk Evaluation and Mitigation Strategy (REMS) programs and manufacturer limited distribution drug requirements.
  • Packages patient orders and coordinates with couriers to facilitate delivery of prescriptions in a timely manner.
  • Assists licensed Pharmacist in maintaining related records and reports.
  • Assists with managing inventory by monitoring required areas for outdated medications and stock levels. Ensures inventory is rotated and stored appropriately.
  • Performs related duties as required.

Requirements

  • High School Diploma or equivalent, required.
  • Current license as a Registered Pharmacy Technician in New York State, required as of 4/25/21.
  • Current Pharmacy Technician Certification required, plus specialized certifications as needed.
  • 1-3 years of relevant experience, required.

Nice-to-haves

  • Same-day pharmacy experience is a plus.
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