Community Liaison - Home Health & Hospice

Granite VNA, Inc. • Wolfeboro, NH

7d • Hybrid

About The Position

As a Home Health & Hospice Community Liaison, you will serve as a trusted resource to healthcare providers and community partners while helping patients access the care they need. In this highly visible, relationship-focused role, you'll build strong referral partnerships, grow service awareness, and support access to home health, hospice, and advanced illness services throughout your assigned territory. This is an ideal opportunity for a motivated professional who thrives on relationship-building, enjoys working independently, and is passionate about connecting people with exceptional care.

Requirements

• Bachelor’s degree in marketing, business, social work or related field preferred.
• Minimum of 2 years of healthcare sales, hospice, home health, or related business development experience preferred.
• Experience managing provider relationships and referral accounts strongly preferred.
• Strong interpersonal, communication, and presentation skills.
• Proven ability to build and sustain professional relationships.
• Demonstrated sales, networking, and account management abilities.
• Knowledge of home health, hospice, and healthcare referral processes preferred.
• Ability to work independently while managing multiple priorities.
• Strong organizational and time management skills.
• Proficiency with CRM systems and Microsoft Office applications.
• Frequent local travel within assigned territory required.
• Valid driver’s license and reliable transportation required.
• Ability to spend significant time in the field conducting in-person visits.

Responsibilities

• Develop and strengthen relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral partners.
• Conduct daily in-person outreach and educational visits throughout your assigned territory.
• Identify new business opportunities and cultivate prospective referral sources.
• Represent Granite VNA at networking events, community programs, and professional meetings.
• Serve as the primary contact for a portfolio of referral accounts.
• Develop account-specific growth and retention strategies.
• Monitor referral trends and identify opportunities to increase market share.
• Ensure exceptional customer service through responsive communication and follow-through.
• Partner with clinical, intake, and operational teams to support seamless transitions of care.
• Share market insights, referral trends, and competitive intelligence with leadership.
• Support organizational growth initiatives and strategic goals.

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Generous paid time off and holidays
• Retirement savings plan with employer contribution
• Mileage reimbursement
• Professional development and growth opportunities
• Supportive, mission-driven culture
• The opportunity to represent a trusted healthcare leader in communities across New Hampshire

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level