The Community Health Facilitator has responsibility for coordinating and facilitating all aspects of client service delivery beginning with intake and continuing throughout a participant’s involvement. The Facilitator has direct involvement in the intake process and ensures that new clients are able to access the team resources that will best meet their needs. Under the direction of the Program Manager, the Community Health Facilitator is, in accordance with professional practice standards, responsible for facilitating the intake of new clients, including program eligibility, initial assessment and assignment of appropriate team resources, including outreach workers. The role involves identifying and accessing appropriate resources for clients outside the team/MCC as appropriate, coordinating program activities with the team as directed, and providing competent services to clients in accordance with required standards, legal requirements, evidence-informed practices and policies. Additionally, the Facilitator provides intake, assessment and referral for clients in the program, community education, and fosters understanding in the community about the client group and the challenges they face. The role also encourages and supports grassroots action on social issues affecting the community and clients, arranges and supports rental unit viewings, landlord interviews, and lease negotiations, provides tenant support including education on rights and responsibilities, home visits, and connection to local community resources, and identifies, builds, and maintains ongoing relationships with local landlords.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree