About the position
Are you passionate about serving others? Do you have established relationships within the community? Come join our growing Community Engagement team at Molina Healthcare! Community Outreach and Engagement is more than just participating in events— at Molina, we focus on making an impact on people's lives! This role involves working with a wide variety of community partners to grow Molina's membership and improve the health and well-being of the Community. Our Specialists work collaboratively with our sales team and across Molina and with each other's regions. You would be responsible for managing events and community relationships in Erie and surrounding counties. You will be in the field engaging with CBO's (Community Based Organizations) 50% or more of the time (Molina reimburses mileage). This position offers great flexibility and allows for you to manage your territory and schedule to meet business needs. Molina's leadership team leads with empowering you to do what you love best by helping others. Bilingual (Spanish) Highly Desired!
Responsibilities
- Responsible for achieving established goals improving Molina's enrollment growth objectives encompassing Medicaid programs.
- Works collaboratively with key departments across the enterprise to improve overall choice rates and assignment percentages.
- Under limited supervision, responsible for carrying out enrollment events and achieving assigned membership growth targets through a combination of direct and indirect marketing activities.
- Works collaboratively with other key departments to increase the Medicaid assignment percentage for Molina.
- Works closely with other team members and management to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs) and providers.
- Effectively moves relationships through the 'enrollment' pipeline.
- Responsible for achieving monthly, quarterly, and annual enrollment goals, and growth and choice targets, as established by management.
- Schedules, coordinates & participates in enrollment events, encourages key partners to participate, and assists where feasible.
- Works cohesively with Provider Services to ensure providers within assigned territory are aware of Molina products and services.
- Establishes simple referral processes for providers and CBOs to refer clients who may be eligible for other Molina products.
- Viewed as a 'subject matter expert' (SME) by community and influencers on the health care delivery system and wellness topics.
- Delivers presentations, attends meetings and distributes educational materials to both members and potential members.
- Assists with all incoming calls and assist perspective members or members with health access related questions.
- Identify partnerships with key sponsorship opportunities and provide justification to determine Molina's participation.
- Identify and promote Molina's programs out in the community and creates opportunities for employees to participate.
- Responsible for managing their own daily schedule in alignment with department goals and initiatives as assigned by regions.
- Key in the development of SMART goals and provide input on department priorities.
Requirements
- Bachelor's Degree or equivalent, job-related experience.
- Min. 3 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).
- Demonstrated exceptional networking and negotiations skills.
- Demonstrated strong public speaking and presentations skills.
- Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.
- Must be able to attend public events in outdoor venues in all weather conditions.
- Must be able to sit and stand for long periods.
- Must be able to drive up to 3 hours to attend events.
- Must be able to lift 30 pounds.
- Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.
Nice-to-haves
- Bachelor's Degree in Marketing or related discipline.
- Solid understanding of Health Care Markets, primarily Medicaid.
- Previous healthcare marketing, enrollment and/or grassroots/community outreach experience.
- 5 years of outreach experience serving low-income populations.
- 3 - 5 years project management experience, preferably in a health care or outreach setting.
- Experience presenting to influencer and low-income audiences.
- Experience in sales or marketing techniques.
- Fluency in a second language highly desirable.
- Active Life & Health Insurance Market Place Certified.
Benefits
- Competitive benefits and compensation package.
