Community Donation Center Ambassador

Savers / Value Village • Vacaville, CA

2d • Onsite

About The Position

This role is responsible for welcoming and assisting customers during on-site donation drop-offs, ensuring each interaction is positive, respectful, and appreciative. The position follows established procedures for receiving donations, maintains a clean and well-organized donation area, supports donation processing activities as needed, and actively engages our customers to create a friendly, service-oriented experience.

Requirements

• Customer Service: Friendly, energetic, and enjoys interacting with customers and donors; consistently greets others with a welcoming, positive attitude.
• Communication: Communicates clearly, professionally, and courteously in all interactions.
• Professionalism: Dependable, trustworthy, goal-oriented, and maintains a clean, neat appearance.
• Adaptability: Able to handle pressure, stay focused, and work effectively in a fast-paced environment.
• Basic Math Skills: Ability to perform basic math calculations, including addition, subtraction, multiplication, division, averages, and measurements.
• Physical Skills Required: Lifting & Material Handling: Ability to lift and carry up to 50 lbs., and 100–150 lbs. using a hand truck.
• Mobility & Physical Activity: Standing 100% of the time; pushing and pulling 65%; bending and crouching 60%; reaching overhead 30%.
• Manual Dexterity: Repetitive use of hands 70% of the time; grasping items 80% of the time.
• Equipment & Environment: Ability to operate large machinery 50% of the time and safely navigate environments that may include industrial machinery, heavy equipment, moving forklifts, elevated or uneven surfaces, and heights.

Responsibilities

• Welcoming and assisting customers during on-site donation drop-offs.
• Ensuring each interaction is positive, respectful, and appreciative.
• Following established procedures for receiving donations.
• Maintaining a clean and well-organized donation area.
• Supporting donation processing activities as needed.
• Actively engaging customers to create a friendly, service-oriented experience.

Benefits

• Comprehensive onboarding and training from day one.
• In-house expertise! Our training department, Savers University, develops and delivers robust training to every team member across our organization — from new hires to senior executives.
• We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed