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Community Compliance Specialist
Fairfield Residential - San Diego, CA
posted 5 days ago
About the position
Our Community Compliance Specialists serve as a source of compliance knowledge for our affordable communities. The property team relies on them for their understanding of the local, state and federal laws and regulations relevant to affordable multi-family housing. Successful associates in this role show a special level of dedication to integrity and compliance and are superior communicators. They are deeply committed to and enjoy collaboration and are able to ingratiate themselves with colleagues.
Responsibilities
- Manage Tax Credit, HAP, RAP and/or Section 8 based files.
- Manage the annual recertification process for on time file completion.
- Process all certification documents including 3rd party verifications and appropriate state and federal forms.
- Scan and upload file documents.
- Handle inbound and outbound phones calls and written correspondence related to compliance.
- Offer support and assist with one-on-one training with on-site staff.
- Complete final evaluation and analysis of completed application package and prepare file for approval.
- Communicate with Maintenance Supervisor and Community Manager to ensure all turnovers and inspections are completed on time, prior to move-in.
- Perform routine audits of all on-site programs files and assist in correcting problem areas with the Community Manager.
- Remain up-to-date on compliance procedures and training.
- Assure that all compliance requirements made by Monitoring Agencies are adhered to.
- Complete company required training by established deadline.
- Comply with all Fairfield standards, applicable health and safety rules and regulations, as well as applicable local, state and federal laws.
Requirements
- High school diploma or equivalent experience.
- Minimum of one year Tax Credit, Housing Assistant Programs (HAP), Rental Assistance Programs (RAP) and/or Section 8 compliance experience required.
- Strong knowledge of Yardi or other property management accounting software.
- Strong understanding of how TRACS integrates with Yardi, as needed on a HUD property.
- Knowledge of Microsoft Outlook, Word, Excel.
- Superior customer service skills including the ability to manage difficult customers and/or situations.
- Strong attention to detail, organizational, time-management, and problem-solving skills.
- Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis.
- Professional verbal and written communication skills.
- Able to reach deadlines independently.
Benefits
- Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
- Matched 401(k)
- Medical, dental & vision insurance
- Flexible spending account
- Life insurance
