Commercial Relationship Banker

Extraco Banks, N.A.•Temple, TX

6d•Onsite

About The Position

Extraco Banks is seeking a detail-oriented, customer-focused Commercial Relationship Banker to support our commercial banking teams in our Temple market. This role plays a key part in managing client relationships, delivering exceptional customer service, and providing administrative and operational support for both deposit and lending activities. The ideal candidate thrives in a fast-paced environment, enjoys working collaboratively, and is committed to helping grow customer relationships and business opportunities.

Requirements

High School diploma or equivalent
3+ years of customer-facing experience in financial services
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

College degree
3+ years of banking experience
Experience opening personal and business accounts
Familiarity with business documentation and loan processes

Responsibilities

Provide high-quality customer service to commercial and consumer clients.
Open and service business and personal deposit accounts.
Respond to customer inquiries including loans, deposits, and wire requests.
Identify and act on cross-selling opportunities to meet client needs.
Assist Lending Specialists with loan processing and closing activities.
Coordinate documentation including appraisals, title work, and inspections.
Collect financial documents to support loan compliance requirements.
Utilize CRM tools to track customer interactions and support portfolio monitoring.
Prioritize and manage daily workflow to ensure timely completion of tasks.
Schedule meetings, coordinate deadlines, and support team events.
Provide administrative support to the Regional President and lending team.
Maintain proficiency in banking systems and tools (CRM, core systems, etc.).
Partner with internal teams including Deposit Ops, Loan Ops, Retail, Mortgage, and Treasury.
Make referrals to internal specialists based on customer needs.
Support business development initiatives and sales goals.
Participate in community and networking activities to build relationships.