Commercial Lines Senior Underwriter- Small Business (hybrid/remote)

Grange Insurance Careers•Columbus, OH

4d•Hybrid

About The Position

This position is responsible for achieving profitable underwriting results in support of growth and profit objectives by appropriate risk selection, agency relations, book management, self-development, and assistance in professional development of others. The role involves selecting profitable risks by identifying and analyzing risk exposures against coverage desired, and managing and underwriting a book of business to maintain profitable results. It also includes monitoring new business production, renewal and policy retention trends, and agency production and loss ratio results within an assigned territory to ensure objectives are met. The position requires developing effective relationships with agents and other internal and external customers through effective communication, cooperation, and periodic agency visits, and driving new business sales growth for Commercial Lines. The underwriter will develop and maintain full knowledge of all policy forms, coverages, rating plans, and manuals for all property and casualty lines written, and assist in the training, mentoring, and development of new or less experienced underwriting personnel. The role also involves managing assigned work to meet or exceed time and quality service standards, reviewing referrals within guidelines and individual underwriting authority, and maintaining appropriate underwriting documentation. Agency management is a key component, including developing and managing the new business pipeline, analyzing quality, volume, mix of business, and profit for assigned producers, identifying trends in submission activity, executing actions to achieve policy retention and pricing objectives, participating in agency review processes, and supporting sales managers in training for agencies. The role is responsible for agency travel to increase producer awareness of underwriting appetites, philosophy, and product offerings. Embracing a culture of Continuous Improvement (CI) and actively identifying opportunities for improvement to increase efficiency and decrease waste is expected. The position also involves placing reinsurance, assisting less experienced underwriters with reinsurance quotes, and assisting with audits. The role requires exhibiting the company’s core values of integrity, candor, ownership, working together, and doing the right thing.

Requirements

Minimum of 3 years of commercial multi-lines underwriting experience, including experience working with large ($10,000,000+) agencies.
Extensive knowledge of and ability to analyze and interpret underwriting manuals, policies, and regulatory requirements.
Thorough understanding of the regulatory and policy differences among states in which business is transacted.
Working knowledge of ISO based products and services (i.e. rates, rules & forms).
Outstanding negotiation skills, including the ability to deal with conflict and/or handle difficult situations.
Ability to build effective relationships.
Exceptional interpersonal and organizational skills.
Demonstrated leadership ability.
Strong interpersonal skills and the ability to interact with all levels in the organization.
Ability to manage multiple priorities of varying complexities.
Strong organizational, analytical, and problem-solving skills are essential.
Exceptional customer service skills.
Valid driver’s license with acceptable driving record.
Strong attention to detail.
Excellent time management skills.
Proficient in Microsoft Office suite

Nice To Haves

Bachelor’s degree in business administration, insurance, marketing, finance or management preferred.
Professional insurance designation (e.g. CPCU) preferred.

Responsibilities

Selects profitable risks by identifying and analyzing risk exposures against coverage desired.
Manages and underwrites book of business to maintain profitable results, by identifying changes in risk exposures or characteristics, changes in loss trends as measured by loss ratio, loss frequency or other measures.
Monitors new business production, renewal and policy retention trends, and agency production and loss ratio results within assigned territory to ensure objectives are met and if necessary, develop appropriate corrective action alternatives to meet overall company objectives.
Develops effective relationships with agents and other internal and external customers through effective communication, cooperation and periodic agency visits.
Drives new business sales growth for Commercial Lines.
Develops and maintains full knowledge of all policy forms, coverages, rating plans and manuals for all property and casualty lines written.
Assists as needed in the training, mentoring and development of new or less experienced underwriting personnel.
Manages assigned work to meet or exceed time and quality service standards.
Reviews referrals within the referral guidelines and individual underwriting authority.
Maintains appropriate underwriting documentation on the system or in writing as required.
Develops and manages New Business pipeline to ensure a steady stream of business opportunities; analyze quality, volume, mix of business and profit for assigned producers; identify trends in submission activity and work to meet production targets as established; execute actions to achieve policy retention and pricing objectives; participate in agency review process; support Sales Relationship Manager/Territory Sales Manager in conducting sales, product, and process training for agencies and their staff.
Responsible for agency travel to increase producer awareness of Enterprise underwriting appetites, philosophy and product offerings maximizing time with the right agencies.
Embraces a culture of Continuous Improvement (CI) and actively identifies opportunities for improvement to increase efficiency and decrease waste, aiding in expense reductions for Commercial Lines.
Exhibits the company’s core values of integrity, candor, ownership, working together and doing the right thing.
Places reinsurance and assists less experienced underwriters in obtaining reinsurance quotes.
Assists with audits for individuals, team, and department.