Crash Champions - Rosenberg, TX
posted 2 months ago
At Crash Champions, we believe that trust is the cornerstone of our business. As one of the fastest-growing brands in the collision repair industry, we pride ourselves on delivering high-quality service through our extensive network of over 600 state-of-the-art repair centers across 36 states in the U.S. Founded in 1999 by industry veteran Matt Ebert, Crash Champions has established itself as the largest founder-led multi-shop operator (MSO) in the country. Our commitment to excellence is reflected in our dedication to customer service and quality repair processes. In this role, you will be responsible for educating customers about the vehicle repair process, insurance procedures, and their rights as consumers. You will complete initial estimates and manage the repair process to ensure that all work meets our high standards. Your ability to communicate effectively with customers and keep them informed throughout the repair process is crucial to providing an exceptional customer experience. You will also work closely with Body Technicians to review data procedures and complete post-scanning for each vehicle, ensuring that all repairs are conducted safely and efficiently. This position requires strong organizational skills, the ability to multitask, and a keen understanding of the collision repair industry.