College Intern 1-4 (PCN 25IN1909)

State of AlaskaAnchorage, AK
Hybrid

About The Position

ATTENTION ALASKA RESIDENTS ONLY! The Department of Transportation and Public Facilities (DOT&PF), Program Management and Administration, is looking for a College Intern 1/2/3/4 to help us Keep Alaska Moving! Our College Internship program at the DOT IT Services team gives interested tech-savvy college students an opportunity to dive into the field of professional IT customer service. Interns get hands-on training to help build their skills and knowledge based in computer support and technical skills around computers, systems, and software. Our team prides itself on providing excellent support to Department of Transportation & Public Facilities users via phone, email, and instant messaging, and we guide our College Interns to be valued and successful IT employees. You’ll inventory, image, and wipe computers, learn our IT ticketing system, and overall help to solve your coworker’s computer troubles, as our team does its part to Keep Alaska Moving.

Requirements

  • Currently accepted, enrolled, and attending an accredited college in an undergraduate degree program while maintaining an academic load of at least six credit hours per semester (eight credit hours per quarter).
  • In good standing with a cumulative grade point average of 2.0 or higher (for Intern 2, 3, and 4)
  • Successfully completed training as a College Intern 1 or 24 semester (36 quarter) hours of coursework in the degree program (for Intern 2)
  • Successfully completed training as a College Intern 2 or 56 semester (84 quarter) hours of coursework in the degree program (for Intern 3)
  • Currently enrolled in and attending upper division classes in a declared major related to the body of work to be performed (for Intern 3)
  • Successfully completed training as a College Intern 3 or 88 semester (132 quarter) hours of coursework in the degree program of which at least 12 semester (16 quarter) hours were upper division coursework in a declared major directly related to the assigned duties and responsibilities (for Intern 4)

Nice To Haves

  • Tech-savvy

Responsibilities

  • Inventory computers
  • Image computers
  • Wipe computers
  • Learn the IT ticketing system
  • Solve coworker's computer troubles

Benefits

  • Career advancement opportunities in multiple departments
  • Training
  • Flexible work schedules – especially during spring, winter, and summer breaks
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