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First Financial Corporation Indiana - Terre Haute, IN

posted about 1 month ago

Terre Haute, IN
Rental and Leasing Services

About the position

The Collector serves as a collection agent for all credit card accounts deemed delinquent. This role is responsible for working out payment plans and collaborating with consumer credit companies. The position involves contacting customers with past due accounts, providing financial counseling, and assisting with loan cure programs. The Collector must maintain knowledge of relevant regulations such as the Card Act and the Bank Secrecy Act.

Responsibilities

  • Acts as a collection agent on all credit card accounts deemed delinquent, including charge-off activity and recoveries.
  • Calls on customers with past due accounts and assists customers with financial counseling via phone, mail, and home visits as necessary.
  • Assembles charge-off files.
  • Assists customers with loan cure programs.

Requirements

  • High school diploma or equivalent.
  • Prior banking experience with collection experience is a plus.
  • Computer experience with a working knowledge of word processing and spreadsheet software programs.
  • Good written and oral communication skills.
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