Property Management Collections - Remote

Transworld Systems Inc.Town of Berlin, NY
Remote

About The Position

Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. This is a remote/work from home position. Compensation: $16-18 per hour based on experience.

Requirements

  • High School diploma or equivalent
  • Previous experience in monitoring rent collections and managing delinquencies
  • 2 years of previous experience in property management
  • FDCPA knowledge
  • Professional phone etiquette and solid negotiating skills
  • Positive attitude and strong customer service aptitude
  • Ability to problem solve and multitask
  • Willingness to maintain confidentiality
  • Ability to exchange accurate information effectively over the phone
  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

Responsibilities

  • Outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Benefits

  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous bonus opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
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