Colleague Onboarding Process & Integration Analyst
About The Position
The Colleague Experience Group (CEG) is transforming colleague onboarding into a seamless, integrated, and personalized experience. The "New to Blue" program supports colleagues as they join American Express or transition into new roles, aiming to create a connected, scalable experience that integrates enterprise, business unit, and role learning. This role will play a key part in shaping the end-to-end operation of "New to Blue," connecting processes, systems, and stakeholders. The focus is on defining how different components integrate across CEG, business units, and platforms, mapping current and future-state processes, identifying simplification and standardization opportunities, and ensuring seamless activity connections across systems. The role involves collaborating with stakeholders and product partners to translate business needs into requirements and user stories, contributing to solutions for a scalable, connected experience.
Requirements
- Understanding of how different components integrate across CEG, business units, and platforms.
- Ability to map current and future-state processes.
- Skills in identifying opportunities to simplify and standardize.
- Capability to ensure activities connect seamlessly across systems.
- Experience working closely with stakeholders and product partners.
- Ability to translate business needs into clear requirements and user stories.
- Experience in shaping solutions that enable a scalable, connected experience.
Responsibilities
- Shape how "New to Blue" operates end-to-end.
- Connect processes, systems, and stakeholders into a single, integrated experience.
- Define how different components come together across CEG, business units, and platforms.
- Map current and future-state processes.
- Identify opportunities to simplify and standardize processes.
- Ensure activities connect seamlessly across systems.
- Translate business needs into clear requirements and user stories.
- Help shape solutions that enable a scalable, connected experience.
Benefits
- Comprehensive support for holistic well-being
- Opportunities to learn new skills
- Opportunities to develop as a leader
- Opportunities to grow your career
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
