Coach

HEARTSHARE HUMAN SERVICES OF NEW YORK•New York, NY

5d•$26 - $29•Onsite

About The Position

We are seeking a Coach to join our Young Adult Supportive Housing program at Heartshare. Under the direct supervision of the Program Supervisor, Coaches will be responsible for providing guidance, coaching, and support to vulnerable young adults who are at risk of homelessness, to help them achieve their goals and eventually permanent housing, if appropriate. Coaches will adopt a nonjudgmental, strengths-based and collaborative approach to working with young adults, ensuring that their preferences inform the development of their service support plan, and ultimately the services that they receive. Coaches will ensure that through organizing and liaising with the youth Dream Team they will have their basic needs met, including crisis counseling, entitlements procurement, health care, mental health, independent living skills, job/career assistance, recreational opportunities, education journey and other services as needed. Coaches will use the principles of positive youth development to ensure that youths’ goals and services are focused on building resiliency and social connection which will ultimately ensure independence. Coaches will empower young adults to engage in all aspects of the process and teach them on how to advocate for themselves and prevent or troubleshoot obstacles. Coaches will develop a robust network of service providers to ensure that young adults are able to access the services that they desire.

Requirements

Bachelor’s degree required.
Must be capable of and willing to conduct home visits unassisted through the greater New York area, and to ensure a realistic and secure approach to such visits.
Commitment to taking a compassionate, nonjudgmental, and strengths-based approach to working with young people that is steeped in the principles of positive youth development.
Must be capable of independently and professionally assessing the physical and emotional well-being of the client and ascertaining the adequacy of the physical environment and treatment/educational/vocational programs.
Must be capable of independently and professionally assessing the physical and emotional well-being of the client and ascertaining the adequacy of the physical environment and treatment/educational/vocational programs.
Have the ability to independently organize time and prioritize responsibilities in order to plan and carry out a demanding schedule.
Written and verbal communication skills sufficient to effectively provide direction and counseling to clients and maintain required documentation.

Nice To Haves

Lived experience as a client in supportive housing or other system involvement is preferred.
Experience in implementing evidence-based practices, and openness to learning how to interpret data to inform one’s practice preferred
Valid New York State driver’s license, to provide transportation when required and to handle crisis preferred.
Bilingual (Spanish) preferred.

Responsibilities

Conducts initial apartment visits with potential youths; assists with purchase/furnishing of apartments, utilities, etc.
Responsible for supporting the youth’s adjustment to the program with quarterly Support Plans for Goal tracking, using Fair Future Model.
Establishes working relationships with youths and, their families and support system, through regularly scheduled visits; assesses their functioning, strengths and needs, and ensures appropriate services.
Establishes service/support plans with the youth and monitors compliance/need to revise.
Coaches are expected to conduct home inspections regularly and monitor tenants’ home safety.
Coaches must inform PD of any work orders that need to be completed.
Provides guidance on maintenance of apartment/furnishing and compliance with rent and utility bills/helps with budgeting, paying bills on time.
Maintains contacts with service providers, to ensure well-being and progress in daily functioning.
Attends weekly, at minimum, supervision to present and discuss case situations, provide updates on status of youths on caseload and carries out directives regarding planning and service follow-up.
Participates in staff meetings; attends internal and external training as scheduled.
Maintains neatly organized case files, including, identification, sub-lease, and other key documents as identified by the program goals
Updates DOHMH TMS Maven database in a timely manner.
Keeps flexible hours in accordance with youths’ schedules, including but not limited to working during weekends and evenings if necessary.
Performs duties within the scope of the role.

Benefits

Rewarding Work in a team environment.
Paid vacation, sick, personal days, and holidays.
403(B) retirement plans with employer contribution.
Health, dental, vision and life insurance.
Employee Assistance Program (EAP).
Flexible spending account (Dependent Care, Medical, Parking, and Transit).
Employee Appreciation Programs and Events.
Tuition Assistance Program.
Professional Development opportunities.
Wellhub Discount
Verizon Wireless Discount.
BJs Membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.