CMT Community Health Worker

SAC Health System - San Bernardino, CA

Full-time - Entry Level

San Bernardino, CA

Social Assistance

About the position

The CMT, Community Health Worker supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, childcare, translation, and other needed services. Tracks and documents metrics and outcomes.

Responsibilities

• Assist patients navigate the healthcare system and connect them to community resources.
• Conduct intake interviews with patients, including enrolling in the Sliding Fee program, and other programs the team deems necessary.
• Assist the team to build organizational relationships with community based organizations and programs.
• Engage in community outreach, conduct patient home visits, and collaborate with various community-based entities.
• Develop relationships among primary care teams and assist in the coordination of communication with patients and providers.
• Participate in the systematic population/caseload review, and work with other members of the care team to facilitate patient health and comfort.
• Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found.
• Assist patients with completing applications and registration forms.
• Conduct eligibility determination, enrollment and follow-up with uninsured patients.
• Help patients set personal goals, and attend appointments.
• Provide referrals for services to community agencies as appropriate.
• Help patients connect with transportation resources and give appointment reminders in special circumstances.
• Be knowledgeable about community resources appropriate to needs of patients/families.
• Provide consistent communication to the primary care team to evaluate patient/family status.
• Assist in charting patient health updates in the EHR.
• Assist in collecting data and reporting on the status of patients.
• Develop spreadsheets and reports and report findings.
• Make patient home visits or various community based entities as necessary.

Requirements

• High School Diploma or equivalent required.
• AA in Social Work, or equivalent work experience in a medical/mental health setting preferred.
• Valid, active CA Driver's License and auto insurance is required.
• 3+ years of experience in a community-based setting or related experience is required.
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to use variations of electronic health records and other various databases.
• Able to communicate effectively in English in person, in writing, and on the telephone.
• Must be flexible to perform a variety of tasks.
• Must be well organized and a self-starter.
• Must have strong analytical and problem-solving skills.
• Must be legally authorized to work in the United States on a full-time basis.

Benefits

• Full Benefits Package Effective on Your First Day!
• Industry Leading PTO Accrual (accrued per pay period)
• Sick Leave
• Paid Holidays
• Paid Jury Duty, Bereavement
• SAC Health Covers approximately 85% of Team Member health premium costs
• Retirement - up to 8% employer contribution
• Continuing Education and Learning Benefits
• Annual Mission Trip