Clubhouse Manager

RIZZETTA & COMPANY INC•Wimauma, FL

23h•$24 - $25•Hybrid

About The Position

The Clubhouse Manager serves as the on-site representative for Rizzetta and is the primary point of contact for community residents. This role is responsible for the comprehensive operations of the district’s recreational facilities and/or amenities, ensuring the enforcement of all policies and procedures established by the Board of Supervisors and the management company. A key function of this position is to act as a liaison for residents, ensuring prompt and effective responses to problems or service requests.

Requirements

Associate degree or equivalency with a minimum of two (2) years of related experience in the field.
Educational equivalency: three (3) years of related experience (total of five (5) years of related experience if no degree).
Possess a valid driver’s license and reliable transportation.
Possess personal vehicle insurance with a minimum of $100,000/$300,000 liability coverage.
No less than 3 years of supervisory experience.
Knowledge/awareness and application of all rules and regulations of the amenities, including operational hours, age restrictions, and food/drink restrictions.
Knowledge of Microsoft Suite programs (Word, Excel, Outlook, etc.).
Ability to work independently with minimal supervision.
Ability to coordinate/manage multiple projects simultaneously.
Ability to interact and communicate effectively with colleagues, vendors, and customers of all professional levels in a timely manner.
Demonstrate leadership in maintaining high standards of professional behavior for self and staff.
Demonstrate organization, attention to detail, problem-solving, creativity, and independent thinking.
Demonstrate a commitment to the organization’s philosophy of high quality, professionalism, and organizational culture.

Responsibilities

Manage day-to-day operations and develop standard operating policies and procedures.
Handle after-hours emergency calls with flexibility.
Oversee maintenance work assignments.
Prepare and update policies for Recreational Facilities, and propose new or revised policies.
Prepare monthly management reports for the Board and District Manager.
Attend the District's monthly meetings.
Obtain, analyze, and compare proposals, review ratings, and verify references.
Negotiate purchasing and potential bidding of contracted services.
Collaborate with the District Manager in overseeing and supervising subcontractors and prioritizing staff jobs.
Work with vendors to ensure quality service delivery to the community.
Interact with residents and guests daily.
Respond to resident complaints and requests within 2 business days, visiting the site if necessary.
Inform residents about upcoming events, meetings, and general information.
Document all complaints, injuries, and maintenance issues in specified logs.
Manage the scheduling of rentals/reservations for amenities and ensure proper completion of forms.
Collect payments and security deposits, logging all transactions.
Review and complete check-in/check-out documents.
Manage the Clubhouse's private events calendar.
Ensure the immaculate appearance of all amenities.
Verify that all door locks at the Clubhouse are in good working condition.
Maintain an inventory of supplies and equipment for the Recreational Facilities, ordering and stocking as needed.
Ensure a high standard of appearance for all indoor and outdoor spaces.
Address necessary repairs and recommend them to the District.
Assist the District in obtaining and maintaining all required licenses and permits for Recreational Facilities use.
Identify potential safety or security hazards on District property, communicate with appropriate personnel for corrective action, and implement necessary actions.
Assess the condition of District property due to neglect, vandalism, or depreciation, and estimate repair or replacement costs.
Promptly investigate and report in writing on all accidents or claims for damage related to the Recreational Facilities.
Cooperate with and provide required reports to insurance companies or the District regarding claims, obtaining prior consent from the District before filing any claims.
Troubleshoot and resolve issues with access cards/fobs.
Manage the access and security systems, recommending repairs or improvements.
Oversee community security operations.
Collaborate with Deputies on security issues, including responding to solicitor complaints.
Administer the issuance of access cards/fobs.
Add, edit, and delete data related to access cards/fobs for Clubhouse and access systems in District records.
Schedule, coordinate, and host community events.
Track and code all debit and credit card expenditures.
Review all invoices before submission for payment.
Maintain preventative maintenance records, inventories, and purchase logs.
Implement a maintenance and replacement program for equipment.
Manage warranties, regular maintenance, and inspections for facilities (e.g., fire inspections, pest control, mechanical systems, security alarms).
Assist the District Manager in preparing the annual budget.
Assist in recommending capital improvement projects.
Recommend and implement (where applicable) ongoing capital equipment replacements, additions, and operational improvements.
Perform other related tasks as directed by the Board of Supervisors and/or District Manager.