Belk - Waialua, HI

posted about 1 month ago

Full-time - Entry Level
Waialua, HI
General Merchandise Retailers

About the position

The Cosmetic Beauty Advisor plays a crucial role in driving sales and providing exceptional customer service within the store. This position is responsible for executing the Belk direction, meeting sales goals, and enhancing customer satisfaction through personalized service and effective promotions. The advisor will work closely with store management to optimize business operations and maintain store standards.

Responsibilities

  • Meeting or exceeding personal sales per hour goals
  • Demonstrating excellent selling skills and customer service
  • Executing successful promotions and special events
  • Driving sales through customer clienteling
  • Working with store management to optimize business to business
  • Achieving assigned $ line goal
  • Identifying and reducing shrinkage in area
  • Meeting or exceeding SPH goal
  • Meeting or exceeding credit application goals
  • Thanking each customer by name following a purchase
  • Handling each transaction efficiently and accurately
  • Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
  • Building customer clientele base
  • Recording and protecting personal identifying customer information
  • Maintaining floor and stock areas consistent with store standards
  • Unpacking new merchandise in a timely manner
  • Ensuring timely set-up including signage for promotional events
  • Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
  • Maintaining Belk and vendor professional dress standards
  • Cooperating with fellow associates and management
  • Complying with store policies concerning attendance, tardiness, and associate handbook
  • Accepting additional duties or share responsibilities during busy times

Requirements

  • No education requirement
  • Experience in retail preferred
  • Excellent communication skills
  • Must be able to work a flexible schedule including evenings & weekends
  • Physical ability to use computer keyboard, standard telephone and other related business equipment
  • Hand manipulation to remove sensor tags
  • Ability to push/pull 100-500 pounds when moving stock carts
  • Ability to apply treatment/make-up to customers face

Nice-to-haves

  • Knowledge of beauty products and trends
  • Experience in customer service roles

Benefits

  • Flexible scheduling
  • Employee discounts
  • Opportunities for career advancement
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