Clinical Training Mgr Monarch

Johnson & Johnson•Cincinnati, CA

9d•Remote

About The Position

Robotics & Digital Solutions, part of the Johnson & Johnson family of companies, is recruiting for a Clinical Training Manager, Monarch located in the United States. This is a field-based position, though close proximity to Cincinnati, OH or Santa Clara, CA is preferred. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. The Clinical Training Manager will be responsible for the facilitation of technical and clinical training across a variety of stakeholders. This individual will directly impact the success of new and existing Monarch programs by facilitating technical training for physicians and their clinical staff, supporting their initial procedures, and providing field-based advanced training. The Clinical Training Manager will also support the execution of technical and clinical training as part of our commercial education / sales training programs. This rewarding role will require a self-led, motivated, highly communicative and collaborative individual who can quickly and assuredly build long-term relationships with internal and external stakeholders.

Requirements

BA / BS or equivalent work experience required.
Experience educating clinicians, sales team members, and/or peers on complex medical devices or technologies.
Excellent written and verbal communication skills, including the ability to listen, understand customer feedback, and competently relay information within the organization.
Demonstrated leadership in positively impacting utilization of technology and proactive communication of both successes and challenges.
Available for up to 75% travel.

Nice To Haves

Experience working with Pulmonologists and/or Thoracic surgeons.
Foundational knowledge of Pulmonary and Thoracic anatomy and disease states.

Responsibilities

Facilitate primary technical training in clinical and non-clinical settings for physicians and their clinical staff.
Collaborate with the Field Sales Organization and Global Customer Success to ensure excellent customer experience leading up to and throughout program launch.
Support initial adoption of the system and future updates / upgrades at new or existing customer sites.
Confidently interact with hospital personnel in all relevant departments, including but not limited to physicians, executives and both clinical and non-clinical staff members.
Facilitate technical training and competency assessments of the field sales organization.
Support hands-on product demonstrations for prospective customers or fellows / residents, including during external (society or institution based) hands-on education programs.
Collaborate with teammates focused on content development and curriculum design to provide subject matter expertise during the development of training content.
Develop strong working relationship with R&D, Clinical Engineering, and Service to ensure a feedback loop between functions.
Consistently demonstrate excellent verbal and written communication skills.

Benefits

medical
dental
vision
life insurance
short- and long-term disability
business accident insurance
group legal insurance
consolidated retirement plan (pension)
savings plan (401(k))
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours