Clinical Site Manager Position in Phoenix: LPC or LCSW Required; $5K Bonus; SMI; $90K (7953)

Terros Health • Phoenix, AZ

7d • $83,000 - $93,000 • Onsite

About The Position

Terros Health is hiring a Clinical Site Manager to join our Desert Cove Recovery Health Center in Phoenix, AZ. This is a licensed clinician role requiring an LCSW or LPC. The successful candidate will guide a multidisciplinary team serving adults with Serious Mental Illness (SMI) and co-occurring disorders, ensuring high standards of care. Leadership involves creating an environment for people and care to thrive, modeling clinical excellence, and mentoring BHTs, clinicians, and clinical coordinators. The role emphasizes quality, consistency, and evidence-based care, ensuring the team has necessary supervision, feedback, and resources. The position performs duties in support of therapeutic services and provides comprehensive direct support services structured to meet the needs of an adult population composed of SMI, dual-diagnosed, and/or referred persons.

Requirements

• Master’s degree in a related discipline, i.e. MA, MC, MSW
• Arizona Independent License Required: LPC or LCSW
• 3 to 5 years’ experience or equivalent combination of experience and education
• Minimum of three years of supervisory experience in a behavioral health setting preferred
• BLS Required
• Knowledge in use of Electronic Health Records - NextGen a plus
• Experience working with diverse populations including SMI
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook
• Excellent oral and written communication skills
• Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience and meet requirements of Terros Health’s driving policy
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role
• Must pass a TB Test, Drug Screen and Background Check

Nice To Haves

• Clinical Coordinator Experience is a Plus

Responsibilities

• Implements the policies and clinical management procedures established for the facility
• Supervises clinical activities ensuring the program services are provided in accordance with policies and procedures, local, state and federal laws, regulations and licensure/accreditation standards
• Creates a climate which promotes quality treatment for each member
• Manages the clinical staff
• Responsible for the clinical care provided by the site with emphasis on coordination between clinical disciplines, coordination of clinical activities of the program, and implementation of objectives outlined in the ADHS and RBHA Provider Manual
• Provides direct administrative and clinical supervision for Clinical Coordinators and Connective Clinical Liaison(s), and ensures effective communication among clinical team staff
• Oversees delivery of appropriate clinical services and ensures that the clinical staff members comply with established guidelines and requirements set forth in regulatory and contract requirements
• Uses qualitative and quantitative outcomes and process data to initiate training, mentoring or performance improvement activities to assist individual clinicians and/or clinical teams to deliver excellent behavioral health care
• Communicates operational barriers, including service development/network issues, to the Site Administrator and other Direct Services Management staff as necessary
• Works cooperatively with site staff to resolve identified issues at the site level
• Consistently communicates the Mercy Maricopa Integrated Care vision and mission to staff and members
• Facilitates the integration of a recovery philosophy and the Principles for Persons with a serious mental illness into everyday clinical practice and clinic operations
• Serves as mentor, coach and teacher for staff, particularly in the area of assessment and treatment planning, ensuring adherence to philosophy, goals and objectives
• Orients new staff directly or via delegation
• Conducts Clinical Staff meetings to discuss plans, outline goals and objectives, review problem areas and disseminate information

Benefits

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working Advantage - Employee perks and discounts
• Gym memberships
• Car rentals
• Flights, hotels, movies and more
• Bilingual pay differential

What This Job Offers

• Job Type: Full-time
• Career Level: Manager