Clinical Care Manager (RN)

Renalogic • Phoenix, AZ

3d • $78,000 - $82,000 • Remote

About The Position

As a Clinical Care Manager, you’ll be responsible for providing remote health coaching to members at risk for chronic kidney disease or have chronic kidney disease. Clinical Care Managers work in partnership with participating members to increase their understanding and management of conditions and behaviors that impact kidney health. To best serve our members, you’ll need to work PST hours and flex your schedule when their availability is limited to evenings or weekends.

Requirements

• Must have an active RN license in good standing and be willing to obtain licensure in other states.
• A minimum of 5 years of RN experience is required.
• Willingness and ability to work PST hours and flex your schedule to support members during evenings and weekends.
• Ability to attend and professionally engage in video meetings.
• Proficient technological skills, meaning you can effectively and efficiently use computers, peripheral equipment, and applications/systems, including Microsoft products.
• Autonomous self-starter who is comfortable with ambiguity.
• Creative mindset and ability to appropriately challenge the status quo.
• Superb written and oral communication skills.
• Ability to overcome obstacles with a ‘yes if...’ approach.
• Ability to effectively balance competing deadlines without losing focus on the bigger picture.
• Reliable internet and power with a designated area to conduct work with minimal interruptions.

Nice To Haves

• Experience developing care plans for individuals with chronic conditions and/or Chronic Kidney Disease is strongly preferred.
• BSN is highly preferred.
• CDE or CDCES is highly preferred.
• Bilingual in Spanish is a big plus.
• Experience working 100% remote as a nurse is highly preferred.

Responsibilities

• Establishing and maintaining contact with assigned and active members via video, phone, text, and email.
• Obtain and utilize clinical information to develop an individualized member care plan and clinician-centered care plan per NCQA guidelines.
• Assess members health status and care coordination needs.
• Collaborate with members’ health care providers as needed.
• Utilizing motivational interviewing techniques, individualized care plans, and the Triple Aim framework to empower active members to reach their health goals.
• Understanding and explaining to new or inactive members the benefits of our Program as it relates to those with chronic kidney disease and those at risk.
• Appropriately documenting, requesting, and sending member information in accordance with HIPAA compliance.
• Meet individually performance metrics to support member engagement and retention.

Benefits

• Market competitive salary, plus potential annual merit increases and bonuses contingent on the company's fiscal performance.
• Generous time off and paid holidays because we value recharging.
• Exceptional healthcare coverage, with the majority of medical, dental and vision premiums covered by us.
• 401k with generous employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level