Clinical Behavioral Health Program Manager

Advanced Behavioral Health - Danbury, CT

Full-time - Mid Level

Hybrid - Danbury, CT

Ambulatory Health Care Services

About the position

This is a hybrid position that represents ABH and its services in a positive and professional manner. The role adheres to ABH's best practices, guidelines, policies, and procedures, promoting ABH as a leader in behavioral healthcare in all interactions and work. The individual in this position will have overall responsibility for the implementation of the SAFE Family Recovery program in the region. This includes supervising Recovery Support Specialists and MDFR Specialists, monitoring staff completion of training and quality assurance activities, and submitting data and reports to the Department of Children and Families (DCF) as required by contract. Additionally, the role involves writing reports for programs and DCF as required, attending client case consultation and service planning meetings as requested, and serving as the local program point of contact for DCF, other community providers, and the juvenile courts. In terms of supervisory duties, the position is responsible for the management of assigned staff. This includes establishing and maintaining a working environment conducive to positive morale and teamwork, recruiting and hiring qualified employees, and providing orientation and on-the-job training for staff. The individual will establish short and long-term goals that are both measurable and obtainable to meet contract requirements, ensuring that these expectations are clearly communicated and understood by all direct and indirect reports. The role also involves reviewing and approving all applicable timesheets, overseeing the daily responsibilities of direct reports to ensure compliance with ABH policies and procedures, and providing year-round feedback to employees, including counseling, coaching, and training resources as necessary. Performance concerns will be referred to the next level Managers and Human Resources Department for advice and appropriate action. Timely staff performance evaluations will be completed, outlining clearly defined goals and expectations, securing applicable signatures and approvals, and processing necessary paperwork.

Responsibilities

• Overall responsibility for the implementation of SAFE Family Recovery in the region.
• Supervising Recovery Support Specialists and MDFR Specialists.
• Monitoring staff completion of training and quality assurance activities.
• Submitting data and reports to DCF as required by contract.
• Writing reports for programs and DCF as required by contract.
• Attendance at client case consultation and service planning meetings as requested.
• Serving as the local program point of contact for DCF, other community providers, and the juvenile courts.
• Establishing and maintaining a working environment conducive to positive morale and teamwork.
• Recruiting and hiring qualified employees.
• Providing orientation and on-the-job training for staff.
• Establishing short and long-term goals that are measurable and obtainable to meet contract requirements.
• Reviewing and approving all applicable timesheets.
• Overseeing the daily responsibilities of direct reports to ensure compliance with ABH policies and procedures.
• Providing year-round feedback to employees, including counseling, coaching, and training resources.
• Referring performance concerns/issues to next level Managers & Human Resources Department for advice and appropriate action.
• Completing timely staff performance evaluations outlining clearly defined goals/expectations.

Requirements

• Master's degree required.
• Fully Licensed or Affiliate Licensure in social work, marriage and family, professional counseling, or similar field required.
• Preferred considerable experience working in the adult substance use field serving families involved with child protective services.
• Achieve and maintain supervisor certification in MDFR, Recovery Support Services, and SBIRT.
• Participate in ongoing quality assurance activities after certification.
• Compliance with current State of Connecticut and federal health and vaccine requirements.
• Attends annual Conflict of Interest training.
• Demonstrated ability to supervise staff for effective and efficient service delivery.
• Demonstrated leadership, organization, and planning skills.
• Must have valid Connecticut driver's license, reliable transportation, and carry insurance coverage of $100,000/$300,000/$100,000.
• Must be willing to provide community-based services with regional travel.
• Must be willing to respond to company cell phone during regular work hours and potentially provide after-hours cell phone coverage.
• Strong attention to detail; ability to work on multiple tasks and meet deadlines.
• Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); internet; Strong written and verbal communication skills required.