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Swope Health Services - Kansas City, MO

posted 2 months ago

Full-time
Kansas City, MO
251-500 employees
Ambulatory Health Care Services

About the position

As a Clinic Support Representative for Swope Health Services, you are responsible for creating a pleasant and seamless patient experience during all activities primarily related to the front office of a clinic, including patient registration and providing other support as needed. This role promotes a high level of customer service and a caring environment for patients, always acting in the best interest of the patient. If you have a passion for service and helping others, this is a role for you.

Responsibilities

  • Create a pleasant and seamless patient experience during all front office activities.
  • Handle patient registration and provide necessary support.
  • Promote a high level of customer service and a caring environment for patients.

Requirements

  • High school diploma
  • 1 or more years of customer service experience in a business office or medical office/clinic or hospital registration/admissions setting.
  • Strong soft skills
  • Working knowledge of funding sources and regulatory issues impacting Health Care billing and collection functions.
  • Proficient computer skills.

Benefits

  • Medical benefits (including a Health Savings Account option), dental and vision
  • 401(k) retirement plan with company match
  • Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability
  • Flexible Spending Account
  • Paid Days Off beginning at 12 days annually, effective the first day of employment
  • Eight annual company-paid holidays; One annual paid personal day
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