Clinic Manager (Cleveland)

CENTRAL OUTREACH WELLNESS CENTER LLCCleveland Heights, OH
$70,000 - $100,000Onsite

About The Position

Oversees daily clinic operations in our LGBTIA+ healthcare clinic. Ensures that the clinic runs smoothly and that all departments are supported. As an RN, also helps the floor by rooming patients and performing general nursing tasks.

Requirements

  • Pennsylvania Registered Nursing License or eligible for reciprocity
  • Strong communication skills with both professionals and patients from all demographics
  • Ability to work in a fast paced and, at times, excited atmosphere
  • Non-judgmental approach to patient care
  • Technical skills with required office equipment
  • Completely understand the healthcare privacy laws as outlined in HIPAA
  • LGBTQIA+ cultural competency
  • Ability to adapt to a work environment that is constantly changing and not always structured.
  • Punctuality and impeccable attendance
  • Patience and great attention to detail
  • Ability to multi-task

Nice To Haves

  • BA preferred or minimum 2 years’ experience as a clinic manager
  • CPR certification

Responsibilities

  • Review daily patient list/schedule the day before
  • Ensure all schedule conflicts with providers rectified
  • Sign off and review documents to become part of the patients’ permanent chart
  • Receiving all chart notes and moving to provider task box
  • Order most supplies/stay within budget
  • Oversee RN’s, MA Supervisor, Lab Manager, CRS, Administration
  • Assist department managers with disciplinary action plans and employee discussions
  • Perform 90 day and annual reviews for all direct reports
  • Support homeless outreach team
  • Teach MA certification class and CPR class
  • Receive resumes and review, schedule, and conduct interviews
  • Handles pharmacy reps/drug reps
  • Management of all positive STI results and treatments
  • Notify patients of critical results
  • Ensures patients get STI treatment ASAP
  • Receive patient emails inquiries regarding different medical services
  • Collaborates to the lab to ensure reported the state properly
  • Handle specimens properly and ensure they get to the lab properly
  • Handles all fax that come in for providers
  • Room patients
  • Take patient vitals
  • Perform phlebotomy, wound dressing, injections
  • Review labs for patients
  • Complete clearance letters for top/bottom surgery
  • Complete letters for patients to return to work
  • Support providers with any assigned duties, i.e., prescription refills etc.
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