Clinic Manager-Salt Lake City, Utah
About The Position
We are seeking a skilled and talented Clinic Manager to oversee our Murray, Utah clinic. You will be responsible for the growth in all aspects of the clinic, including growing and developing a high-performing team, expanding the clinic’s patient base, and driving business growth. The Clinic Manager actively removes obstacles, anticipates challenges, and problem-solves in real time to ensure the clinic meets and exceeds its standards for care, efficiency, and financial sustainability. By fostering a culture of continuous improvement and accountability, they create an environment where both team members and patients thrive.
Requirements
- 5+ years of prior experience working in a clinical or healthcare setting
- 5+ years of proven success in leadership roles.
- Exceptional written and verbal communication skills.
- Strong analytical thinking skills and sound judgment.
- Customer service-oriented and prepared to liaise with patients, their families, and other healthcare providers.
- Extremely organized and detail-oriented.
- Demonstrated ability to collaborate and communicate effectively in a team setting.
- Ability to delegate tasks as needed.
Nice To Haves
- Bachelor's degree
Responsibilities
- Achieve budgeted revenue and net income targets.
- Implement business strategies to meet operational goals and manage expenditures efficiently.
- Create and adjust team schedules to maximize productivity and profitability.
- Oversee patient financial arrangements and accounts receivable.
- Manage the ordering of supplies, maintenance of equipment, and ensure all policies and procedures comply with state and federal regulations.
- Embody and promote Stella Mental Health's mission, vision, and values to the team.
- Attract, recruit, and hire individuals who represent our core values.
- Conduct engaging bi-weekly team meetings and productive morning huddles.
- Perform quarterly and annual employee reviews, providing constructive feedback.
- Create a patient-centric culture that upholds our commitment to transformative care.
- Promote and leverage Net Promoter Scores (NPS) to gather feedback and improve service.
- Coach the team to deliver transformative service and address performance gaps.
- Ensure the clinic meets all compliance and health and safety requirements, including emergency protocols.
Benefits
- Comprehensive Total Rewards Package
- A supportive and collaborative work environment.
- A mission-driven organization that makes a positive impact on people's lives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
