Client Support

Isaiah House IncWillisburg, KY
Onsite

About The Position

The Client Support position is important to Isaiah House because it helps maintain a safe, structured, and supportive environment for clients during treatment. This role supports daily program operations by helping clients follow schedules, meet expectations, and remain connected to services. Their presence, communication, and follow-through help protect client safety, support staff teamwork, and improve the overall client experience.

Requirements

  • High school diploma or equivalent preferred.
  • Valid Kentucky driver’s license required.
  • Good verbal and written communication skills.
  • Conflict management skills.
  • Working knowledge of substance use disorder treatment preferred.
  • Ability to follow company policies, procedures, and program guidelines.
  • Ability to work independently and as part of a team in a client-focused environment.

Responsibilities

  • Maintain structure and routine by guiding clients through their daily schedule.
  • Monitor client location, behavior, and safety to ensure program guidelines are followed.
  • Work closely with Programs and Medical staff to support client care and facility operations.
  • Transport clients to and from appointments, intakes, discharges, or safe locations when needed.
  • Keep paperwork, logs, and shift-related documentation accurate and up to date.

Benefits

  • Medical, dental, and vision insurance
  • Basic life insurance
  • 401(k) Option
  • Paid holidays
  • PTO after 90 Days
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