Client Service Director - Southern California

$180,000 - $235,000/Yr

Kennedy/Jenks Consultants - Oxnard, CA

Full-time - Senior

Hybrid - Oxnard, CA

Professional, Scientific, and Technical Services

About the position

The Client Service Director at Kennedy Jenks Consultants is a senior leadership role focused on expanding the company's water and wastewater practice in Southern California. This position requires strong client relationship management, team building, and business development skills to drive growth and deliver exceptional engineering and environmental consulting services. The director will engage with clients, manage strategic projects, and contribute to statewide planning while fostering a collaborative and inclusive work environment.

Responsibilities

• Engage the marketplace to identify new clients and projects and collaborate with the established team to pursue and win those opportunities.
• Leverage existing municipal and industry relationships to expand service offerings.
• Utilize relationships and strategic planning skills to pursue and win work.
• Build, lead, and motivate teams to provide exceptional client service on projects.
• Manage key and strategic projects from planning through construction.
• Lead client service and professional engagement to enhance brand awareness and identify new opportunities.
• Contribute to statewide strategic planning utilizing marketing knowledge and established relationships.
• Collaborate with internal leaders for strategic hiring and staff development.
• Lead strategic project positioning, including proposal development and interview preparation.
• Oversee project development, including scope, schedule, fee preparation, negotiation, and coordination of activities related to planning, design, and construction.
• Travel to client and project sites for meetings and visits.

Requirements

• Thorough understanding of the local market and established industry relationships.
• Strong technical knowledge of water, wastewater, pipeline, stormwater, environmental, and industrial consulting.
• Proven experience with business development, relationship building, negotiation, and client service management.
• Enthusiasm for team building, staff development, and collaborative leadership.
• Strong writing, editing, research, and verbal communication skills.
• Minimum fifteen (15) years of relevant experience.
• BS or MS in Civil, Chemical, Environmental, or similar engineering field.
• California PE license or ability to immediately obtain license.

Nice-to-haves

• Design-Build experience and DBIA certification.

Benefits

• Medical, dental, vision, life and disability insurance
• 401k
• Bonus opportunities
• Tuition reimbursement
• Professional registration support
• Competitive PTO and holiday plan
• Other benefits and programs