Client Representative

OHM Advisors•Detroit, MI

9h•Onsite

About The Position

Come work for OHM Advisors, the Community Advancement firm. With the singular mission of Advancing Communities, our diverse 800+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward— advancing the whole community today and well into the future. The Client Representative is the main point of contact for clients throughout the length of a given project. You are a trusted advisor to our municipal clients, providing guidance and solutions for project issues. You will collaborate with Principals, Project Managers, and your team engineers to ensure the project is completed to the client's satisfaction.

Requirements

Bachelor's degree or better in civil engineering or related field.
5 year's or more in Municipal Infrastructure improvements (road, stormwater management, utility systems. etc.).
Familiarity with AutoCAD Civil 3D and GIS programs.
Proven ability to manage people and enjoy working in a team environment.
Positive attitude, eagerness to continue to grow both personally and professionally with our Municipal team in Southeast Michigan.

Responsibilities

Support municipal client’s daily needs, including attending council and planning commission meetings.
Clearly communicate project goals, present alternative approaches with their advantages and disadvantages.
Recommend solutions that deliver positive outcomes for both clients and the public. Achieve this through effectively crafted memos, reports, and presentations.
Proactively assist the OHM Principal and Project Manager in controlling project scope, adhering to schedules, and managing budgets across various contracts.
Support project implementation by assisting with staff scheduling, subcontractor coordination, and expense management.
Foster and maintain long-term client relationships.
Identify new business opportunities and cross sell OHM services.
Promote a positive company image that contributes to overall business success.
Maintaining client satisfaction throughout each project.