Client Project Administrator (12-month Contract) (Hybrid)

Broadridge•Vancouver, BC

1d•CA$20 - CA$24•Hybrid

About The Position

Broadridge is seeking a proactive and detail-oriented Client Project Administrator (Contract) to join their Markham, ON team. This role is ideal for a business administration professional who thrives in a collaborative, fast-paced environment and is dedicated to providing exceptional client and project support. The position offers a blend of client relationship management, project coordination, service delivery, process improvement, and technical problem-solving. As a vital part of the Client Services team, the administrator will support client-facing initiatives, manage crucial project data, generate accurate and timely reports, and contribute to operational and regulatory processes. Collaboration with internal teams and external clients is key to ensuring high levels of accuracy, responsiveness, and professionalism. The ideal candidate is client-focused, detail-oriented, highly organized, and eager to contribute to a high-performing team while gaining experience in managing multiple priorities and operational excellence.

Requirements

Diploma or degree in Business Administration or a related field.
Experience in administration, project coordination, reporting, or client service environments is considered an asset.
Advanced proficiency in Microsoft Office applications, particularly Excel.
Strong organizational and multitasking skills with exceptional attention to detail.
Excellent communication and interpersonal skills.
Ability to manage competing priorities in a deadline-driven environment.
Basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Nice To Haves

French language is considered an asset, but is not required.
Previous experience in client services, project administration, or data analysis roles is a plus.
Exposure to database systems is an asset.

Responsibilities

Maintain and update client information across multiple projects, ensuring data accuracy and completeness.
Collaborate with internal teams and external clients to collect, validate, and update required information.
Contribute to a high standard of client service.
Serve as a support partner to the Client Services team.
Attend investor meetings as required, supporting shareholder validation and scrutiny procedures.
Respond to client inquiries professionally and efficiently, recognizing client service needs.
Prepare, maintain, and distribute reports and tracking documentation for Management, Relationship Managers, and Project Managers.
Generate and deliver time-sensitive correspondence, reporting, and client communications with a high degree of accuracy.
Produce ad-hoc reports, datasets, and operational analysis as required.
Utilize Excel tools such as VLOOKUPs, Pivot Tables, formulas, and macros to support reporting and data management activities.
Support the development and enhancement of operational procedures, monitoring tools, and workflow efficiencies.
Participate in system enhancement initiatives, including documentation review, testing support, and process validation.
Contribute ideas and recommendations that improve operational effectiveness and client experience.
Assist with project-related activities including data analysis, file management, reconciliation, and procedure documentation.
Support special projects and departmental initiatives as assigned.
Demonstrate flexibility to support business priorities, including occasional overtime requirements.

Benefits

Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.
We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.
Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship.
If you require any accommodations during the recruitment process, please notify our recruitment team.
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work.
We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Encouraging professional development opportunities is a core part of our culture.
Broadridge provides educational opportunities, including formal classes, training programs and events.
To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery.
Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.