About the position
To strategically and operationally manage and grow a portfolio of high revenue generating business clients. Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Sales and Service (Worcester), you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Responsibilities
- Manage cost to income to increase profitability and efficiencies for the business.
- Enhance business performance and profitability.
- Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
- Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Drive the achievement of customer migration by recommending solutions and improving efficiencies.
- Set tactical goals and optimize the use of the people, finances and technologies in order to realize those goals.
- Define a sales strategy and delivery plans in support of the strategic business objectives.
- Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames.
- Ensure compliance to legislative and audit requirements and adherence to relevant processes.
- Compile reports that track progress and guide business to make informed decisions.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence.
Requirements
- 3-5 years Commercial Banking experience in a similar role.
- FAIS Accredited qualification (NQF level 6, 7 etc.).
- Exposure to Credit Applications in a commercial environment.
- RE qualification.
- Credit Management exposure a must.
- Experience in dealing with high level customer queries.
- Ability to structure deals.
- Ability to acquire new clients.
- Ability to manage and maintain relationships with clients.
- Maintain existing portfolio of clients.
- Not an unrehabilitated insolvent.
Nice-to-haves
- Adaptable and curious.
- Sales driven.
- Thrive in a collaborative environment.
- Client-centric.
Benefits
- Opportunities to network and collaborate.
- A challenging working environment.
- Opportunities to innovate.
