Client-Facing Employee Communications Specialist

Mercer•New Orleans, LA

1d•$50,400 - $100,800•Hybrid

About The Position

The Client-Facing Employee Communications Specialist crafts clear, targeted employee communications—synthesizing information and data, writing and editing materials for digital and print channels, implementing communication plans, and ensuring quality and accuracy across deliverables. You will partner with change-management and communication consultants, HR subject-matter experts, and external vendors to deliver client-facing HR communications.

Requirements

Bachelor's degree in Communications, Journalism, English, Writing, Marketing, oral related Liberal Arts major
At least 3 years' experience writing content using both creativity and factual accuracy
Excellent interpersonal, verbal and written communication skills – with the ability to tailor approach by audience
Ability to solve problems in a team-oriented business environment
Flexibility, adaptability and the ability to manage multiple projects and work under tight deadlines
Superior organizational skills and strong attention to detail
Working knowledge of MS Office applications

Nice To Haves

Experience with employee benefits
Experience as a communication consultant in a professional services or consulting firm highly preferred
Experience working with vendors such as graphic designers, printers, mail houses, etc.

Responsibilities

Effectively synthesize information or data to craft clear and concise narratives that support project objectives
Draft, review and/or edit communication materials for targeted audiences, including writing for digital communication platforms
Implement communication strategies and work plans by creating project deliverables guided by change management and communication consultants
Provide quality assurance, manage and incorporate edits from reviewers(internal, client, vendors) ensuring quality and accuracy of content for all deliverables