Client-Facing Employee Communications Specialist
About The Position
We are seeking a talented individual to join our Career Communication team at Mercer. This role will be based anywhere in the U.S. a Mercer office is located, as this is a hybrid role that has a requirement of working at least three days a week in the office. The Client-Facing Employee Communications Specialist crafts clear, targeted employee communications—synthesizing information and data, writing and editing materials for digital and print channels, implementing communication plans, and ensuring quality and accuracy across deliverables. You will partner with change-management and communication consultants, HR subject-matter experts, and external vendors to deliver client-facing HR communications.
Requirements
- Bachelor's degree in Communications, Journalism, English, Writing, Marketing, oral related Liberal Arts major
- At least 3 years' experience writing content using both creativity and factual accuracy
- Excellent interpersonal, verbal and written communication skills – with the ability to tailor approach by audience
- Ability to solve problems in a team-oriented business environment
- Flexibility, adaptability and the ability to manage multiple projects and work under tight deadlines
- Superior organizational skills and strong attention to detail
- Working knowledge of MS Office applications
Nice To Haves
- Experience with employee benefits
- Experience as a communication consultant in a professional services or consulting firm highly preferred
- Experience working with vendors such as graphic designers, printers, mail houses, etc.
Responsibilities
- Effectively synthesize information or data to craft clear and concise narratives that support project objectives
- Draft, review and/or edit communication materials for targeted audiences, including writing for digital communication platforms
- Implement communication strategies and work plans by creating project deliverables guided by change management and communication consultants
- Provide quality assurance, manage and incorporate edits from reviewers(internal, client, vendors) ensuring quality and accuracy of content for all deliverables
Benefits
- professional development opportunities
- health and welfare benefits
- tuition assistance
- 401K savings
- other retirement programs
- employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
