Client-Facing Employee Communications Project Manager

Marsh McLennan•Nashville, TN

2d•$66,200 - $132,500•Hybrid

About The Position

We are seeking a talented individual to join our Career Communication team at Mercer. This role will be based anywhere in the U.S. a Mercer office is located, as this is a hybrid role that has a requirement of working at least three days a week in the office. With a career as a Mercer communications consultant, you will be helping companies solve some of their greatest challenges by designing and implementing workforce strategies to help them grow within their markets. We help these organizations define and implement an employee experience that will make the right talent want to join, to stay, and to deliver their best performance.

Requirements

Bachelor's degree in English, business, communication, journalism, human resources, or related field of study
A minimum of 5 years’ extensive experience writing corporate communications, including HR, compensation, benefits, retirement, and policies, or 5+ years of HR/communication consulting experience with a professional services firm
Experience with AI tools, such as Claude
Exceptional written and oral communication skills, including public speaking skills; advanced editing, proofreading, and composition skills; proven technical and persuasive writing skills
Detail-oriented individual with excellent organizational and project management skills, plus strong command of MS Word and PowerPoint and ability to prioritize and handle multiple tasks with concurrent deadlines

Nice To Haves

Experience with employee benefits
Experience as a communication consultant in a professional services or consulting firm highly preferred
Experience working with vendors such as graphic designers, printers, mail houses, etc.

Responsibilities

Working within the Communications Content & Production Hub to support communication consultants in all US markets
Working independently and on teams on client-facing communication engagements across industries
Supporting the implementation of communication strategies and project management/production coordination of client deliverables
Responsibility for managing multiple project budgets, preparing monthly invoice details, etc.
Assist in the design and development of communication to deliver effective and engaging employee communications to organizations in multiple industries
Be responsible for editorial review of communications and content management, coordinating reviews of communication materials (compliance, technical, editorial, client, vendor, etc.) and incorporating edits as appropriate
Interact independently with clients on a regular basis by answering questions and providing requested materials
Coordinate across workstreams to proactively identify dependencies, gaps, and risks in executing the communication strategies and work plans
Leverage work to other resources (writers, graphic designers, analysts/associates, etc.) and provide guidance for accomplishing work and meeting performance standards