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Davey Tree - Lake Forest Park, WA

posted about 1 month ago

Full-time - Entry Level
Lake Forest Park, WA
Administrative and Support Services

About the position

The Client Experience Coordinator position at Davey Tree Expert Company is a full-time role based in Lake Forest Park, WA. This position serves as the first point of contact for clients, handling inquiries and managing office processes. The company emphasizes a unique culture focused on community partnerships, safety, and exceptional client service. The role involves various administrative tasks, including proposal production, contract initiation, and maintaining databases.

Responsibilities

  • Be the first point of contact and triage the needs of the clients and the office.
  • Field current and prospective client calls.
  • Proposal production and contract initiation.
  • Process employee time sheets.
  • Maintain various databases and spreadsheets.
  • Order and maintain office supplies.
  • Invoice, manage accounts receivable, and maintain files.

Requirements

  • Minimum two-years of experience in office processes and office administration procedures.
  • Outstanding telephone and communication skills.
  • Proficient in Microsoft Outlook, Word, and Excel.
  • Ability to meet deadlines, attention to detail and accuracy.
  • Expert organizational skills and ability to multi-task.

Nice-to-haves

  • Prior working experience with CRM and SAP systems.

Benefits

  • Paid time off and paid holidays.
  • Opportunities for advancement.
  • All job specific equipment and safety gear provided.
  • 401(k) retirement savings plan with a company match.
  • Employee-owned company & discounted stock purchase options.
  • Group Health Plan.
  • Employee referral bonus program.
  • Locations throughout US in major cities and desirable areas.
  • Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers.
  • Scholarship Program for Children of Employees.
  • Charitable matching gift program.
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