Client Development Representative

DIMENSIONAL INNOVATIONS INC•Overland Park, KS

6d•Onsite

About The Position

Dimensional Innovations (DI) exists to relieve the world of mediocre experiences and to create remarkable ones. Our people make the remarkable possible through an unwavering display of uncommon commitment each day. Reporting to the Practice Executive, the Client Development Representative (CDR) role helps to create opportunities where none exist. They are a connector, researcher, relationship builder and a relentless go-getter who can see the link between client needs, market activity and DI's unique capabilities. Success in this role requires curiosity, collaboration, initiative, persistence and resilience, plus, the ability to turn market and/or networking insights into qualified business leads. CDRs will be paid based on salary plus incentive on projects found and specifically assigned.

Requirements

Knowledge or interest in experiential design, technology, construction and/or architecture business development
Experience creating qualified pipeline through networking, referrals and industry event engagement
Knowledge utilizing AI-powered business development and sales prospecting platforms to proactively develop qualified leads
Demonstrated experience engaging executive decision-makers and leading business conversations with senior-level stakeholders
Strong drive to meet or exceed sales goals
Successfully and consistently apply strategic thinking skills and sound strategy that generate results
Proven research skills
Ability to creatively identify ways to find new business growth opportunities
Ability to follow direction and take constructive criticism
Exceptional time management and organization skills
Ability to deliver top-notch presentations and to represent DI’s capabilities and value proposition to prospects
Passionate about storytelling and the ability to tailor your approach to “sell DI” on a variety of platforms
Excellent sense of collaboration with various teams
Ability to professionally build and maintain rapport across a broad client audience
Can thrive comfortably in a fast-paced environment
Bachelor’s degree in Business, Marketing, Entrepreneurship, or a similar degree or equivalent work experience required
2-5 years experience in business development, strategic sales, client engagement or similar roles

Nice To Haves

Experience engaging and managing executive-level stakeholders and outreach is a plus

Responsibilities

Generates qualified sales leads and pursuits across defined market(s)
Sources new sales opportunities through outbound phone calls, emails, inbound leads, follow-ups, conference attendance, networking events and more
Works to set up qualified FIT calls that meet at least 3 or 4 elements of BAST (Budget, Authority, Project Scope, Project Timeline) and are good pursuits for DI
Manages a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers
Researches potential new projects by reading articles, databases, and industry publications
Uses generative AI platforms and data analysis tools to streamline lead qualification, uncover decision-makers, and prioritize business development outreach efforts
Monitors industry trends, construction pipelines, RFPs, and client activity using AI-driven insights to proactively identify new business opportunities
Updates accounts, contacts, and information in Salesforce
Conducts qualifying calls with prospective clients using the Sandler Selling System to identify client pain and learn more about the client/project
Maintains and provides weekly FIT call and pipeline contribution reports
Prepares campaign and sequence cadences and other sales information for clients and prospective clients
Creates and updates a “playbook” of strategies for seeking high-impact projects
Works closely with the Sales team and the Marketing team to create effective strategies and tactics for obtaining qualified opportunities
Partners with the Marketing, Design, and Creative teams to execute sales strategy as DI introduces new capabilities and/or unveils new clients/projects
Proactively seeks, connects with, and presents to key decision makers (director, executive, etc.) within prospective client organizations
Participates in client meetings, presentations, conference calls, and attends designated trade shows
Educates and guides prospects through the buyer’s journey to demonstrate how DI can help clients create better experiences
Brings unique thinking, strategies, and ideas to advance DI’s values, unique culture, and vision for the future
Serves as primary client contact for new service projects and other small job requests for key accounts