Client Delivery Specialist - Associate

About the position

iCapital is seeking a Client Delivery Specialist Associate to join the Automation team within the Data Solution department. This role will ensure a seamless flow of financial data for iCapital's clients and internal teams. This individual will support business critical processes from portfolio management system conversions to performance reconciliation. This role offers the opportunity to contribute directly to our mission by ensuring the accuracy and integrity of our financial data. This person will be a part of a dynamic team focused on innovation and efficiency, working with cutting-edge technology to streamline client onboarding and reporting.

Responsibilities

• Lead data conversion projects, including extracting, transforming, and loading (ETL) data between portfolio management systems.
• Integrate historical financial data by converting potentially complex and unstructured data files and statements into structured formats suitable for backfilling.
• Provide support for automated data feeds, troubleshooting issues and ensuring the seamless transformation of daily financial transactions and positions into source system imports.
• Respond to ad-hoc data requests from client-facing teams, providing timely and accurate information.

Requirements

• Bachelor's degree with a concentration in finance, computer science, statistics, mathematics, data science, or a similar field.
• 2-5+ years in the financial industry, demonstrating a proven track record of financial product support, technical proficiency, and solid accounting knowledge.
• Expertise with Addepar and familiarity with other portfolio management systems, such as Advyzon, APX, Axys, Black Diamond, Orion, Ridgeline, Tamarac.
• Strong background working with financial custodial data and proficiency supporting alternative financial instruments.
• Advanced proficiency in Excel and text file manipulation.
• Familiarity with other data formats, such as JSON, XML, and unstructured-to-structured transformation is a plus.
• Experience with at least one of the following: Python, SQL, Power Automate or other large data set software.
• Demonstrated history of automating data-related processes such as data integration, including log file creation and maintenance.
• Understanding of Salesforce, Monday.com, Jira, and GitLab.
• Comfortable working with a geographically dispersed team.
• Strong interpersonal verbal and written communication skills and comfortable communicating with clients as needed.

Nice-to-haves

• Achievement of, or working towards, an MS/MBA, CFA, CAIA, or CFP is a plus.

Benefits

• Compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.
• Comprehensive benefits package that includes an employer matched retirement plan.
• Generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling.
• Parental leave.
• Unlimited paid time off (PTO).