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Client Care Specialist
$41,600 - $41,600/Yr
Roth Staffing Companies - Hartford, CT
posted about 2 months ago
Part-time - Entry Level
Hartford, CT
Administrative and Support Services
About the position
The Bi-lingual Client Care Specialist position is a part-time role focused on providing front-end administrative support for behavioral health operations at a clinic in Hartford. The specialist will manage access to mental health and treatment services, ensuring a welcoming and confidential environment for clients, particularly Spanish-speaking individuals.
Responsibilities
- Provide customer service to internal and external clients.
- Assist clients in feeling welcome in a confidential manner.
- Demonstrate professionalism in a fast-paced environment.
- Perform insurance verification and manage co-pays.
- Schedule appointments and handle patient registration.
- Manage client crises in a calm manner.
- Translate services for Spanish-speaking clients.
- Collect and input intake information.
Requirements
- Strong customer service skills.
- Ability to assist clients in a welcoming and confidential manner.
- Professionalism in a fast-paced environment.
- Experience with insurance verification and co-pays.
- Scheduling and patient registration experience.
- Ability to handle client crises calmly.
- Fluency in Spanish for translation services.
- Strong communication skills.
- Commitment to ethical conduct.
- Proficiency in Microsoft Office Suite.
Benefits
- $20/hr pay rate
- Part-time schedule of 20 hours per week
- Weekly pay via direct deposit
- Onsite parking
