Client Advisor - San Antonio

Tiffany - San Antonio, TX

Full-time - Entry Level

Onsite - San Antonio, TX

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Client Advisor at Tiffany & Co. in San Antonio plays a pivotal role in delivering the Tiffany Experience to clients, embodying the brand's values of optimism, love, inclusivity, and creativity. This position focuses on building and nurturing client relationships, achieving sales targets, and enhancing the in-store experience through exceptional service and personal touch.

Responsibilities

• Embody the Tiffany brand in every client interaction using personal flair.
• Communicate effectively as a brand ambassador, conveying passion for Tiffany.
• Develop and maintain client relationships to exceed commercial targets.
• Foster a clienteling culture and encourage entrepreneurial spirit among clients.
• Achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture and cultivate client data to enhance relationships.
• Deliver significant sales through repeat client business.
• Identify innovative ways to enhance client experience during appointments.
• Drive business through key product pillars and convert clients through curiosity and discovery.
• Elevate in-store experience by delivering memorable moments to clients.
• Demonstrate passion as a Tiffany brand ambassador during selling ceremonies.
• Optimize hospitality and store amenities to create unique experiences.
• Connect with clients' wardrobes to provide styling advice.

Requirements

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving commercial results.
• Ability to connect with clients effectively.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
• Authorization to work in the United States or in the country where the position is based.

Nice-to-haves

• A college/university degree.
• Proficiency in multiple languages.