Client Advisor- Hawaii- Big Island

$39,520 - $53,830/Yr

Tiffany - Waikoloa Village, HI

Full-time - Entry Level

Onsite - Waikoloa Village, HI

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Tiffany Client Advisor position is a pivotal role that embodies the Tiffany brand through exceptional client interactions. This role focuses on building and nurturing client relationships, exceeding sales targets, and delivering a memorable in-store experience that reflects the brand's values of optimism, love, inclusivity, and creativity. The Client Advisor is expected to be a passionate brand ambassador, driving business through repeat client engagements and innovative service delivery.

Responsibilities

• Embody the Tiffany brand in every client interaction using personal flair.
• Communicate effectively and act as a brand ambassador for Tiffany.
• Develop and maintain client relationships to exceed commercial targets.
• Foster a clienteling culture and encourage entrepreneurial spirit among clients.
• Achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture and cultivate client data to enhance relationships.
• Deliver significant sales through repeat client business.
• Identify innovative ways to enhance client experiences during appointments.
• Drive business through key product pillars and convert clients through curiosity and discovery.
• Elevate the in-store experience by delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during selling ceremonies.
• Leverage client feedback to improve in-store experiences and act on NPS performance.
• Optimize hospitality and store amenities to create unique experiences.
• Connect with clients' wardrobes to provide styling advice.

Requirements

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving commercial results.
• Ability to connect with clients effectively.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Nice-to-haves

• A college/university degree.
• Proficiency in multiple languages.