Client Advisor- Century City

$41,558 - $56,160/Yr

Tiffany - Beverly Hills, CA

Full-time - Entry Level

Onsite - Beverly Hills, CA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Tiffany Client Advisor, you will play a pivotal role in embodying the Tiffany brand through exceptional client interactions. This position focuses on delivering the Tiffany Experience, fostering client relationships, and achieving commercial targets while promoting a culture of clienteling and entrepreneurial spirit. You will be responsible for enhancing the in-store experience and driving sales through repeat business and innovative client engagement strategies.

Responsibilities

• Embody the Tiffany brand in each client interaction using personal flair.
• Communicate effectively and act as a brand ambassador for Tiffany.
• Develop and maintain client relationships to exceed commercial targets.
• Foster a clienteling culture and encourage entrepreneurial spirit among team members.
• Achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture and cultivate client data to enhance relationships.
• Deliver significant sales through repeat client business.
• Identify innovative ways to enhance client experiences during appointments.
• Drive business through key product pillars and convert clients through curiosity and discovery.
• Elevate the in-store experience by delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during selling ceremonies.
• Optimize hospitality and store amenities to create unique experiences based on client feedback.

Requirements

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving commercial results.
• Ability to connect with clients effectively.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
• Authorization to work in the United States or in the country where the position is based.

Nice-to-haves

• A college/university degree.
• Proficiency in multiple languages.

Benefits

• Sales commission eligibility.