Clerk -Dispatch/Transportation Clerk

About the position

Responsible for the daily/weekly maintaining of pallet tracking (where applicable), audit of driver logs and trip reports, log and driver file DOT requirements tracking. Liaison for internal customer support. Track all return goods as directed by the customer for close out of returns from the private fleet. Dispatching over radio, entering information into a YMS and Excel, handing out bill of ladings to drivers, email, scanning/copying documents.

Responsibilities

• Various office and administrative duties, which may include maintaining office supply inventory, maintaining databases, miscellaneous reporting, and answering phone calls.
• Audit of logs and trip reports and other DOT reporting, maintenance of files, customer service interaction, resolution of driver equipment requests.
• Updating moves within a yard management system, maintaining movement records, and dispatching drivers.
• Maintenance and distribution of route books, daily interface with drivers, and escalation of driver/operational concerns to local management.
• Involve Safety team as required by location.
• Prioritize workload and have flexibility to adjust based on position requirements.
• Ability to maintain confidentiality is essential.
• Other projects and tasks assigned by supervisor.

Requirements

• 2 years of general office experience required.
• 1 year of customer service experience required.
• High School diploma or equivalent required.
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.